Home / Tips & Tricks / Why don’t I see my heart rate on my Fitbit Ionic?

Why don’t I see my heart rate on my Fitbit Ionic?


We have obtained reviews from some customers saying that their Fitbit Ionic not reveals their heart rate. Fitbit gadgets have fairly easy and simple processes and options. The heart rate monitor is one in every of its promoting factors so it ought to work with none drawback in any respect. But because you’re right here face-to-face with this drawback, I will information you in troubleshooting your Fitbit Ionic so your heart rate will likely be proven on the display screen.

Continue studying for those who’re one of many customers who’ve this drawback as this text could possibly make it easier to a method or one other. But earlier than we transfer on, if you’re in search of an answer to a distinct drawback, then go to our for we now have already addressed a few of the commonest points with this machine. If you want extra assist, then refill our and hit undergo contact us.

Here are the issues it’s worthwhile to of in case your Fitbit Ionic doesn’t present your heart rate…

Tighten the band simply sufficient so it isn’t slipping round on your wrist. Your tracker wants a strong contact along with your arm to reliably observe your heart rate. Heart rate monitoring could not work with sure accent bands, particularly in the event that they’re unfastened becoming. You may additionally wish to attempt transferring the band to a barely completely different place on your arm—a little bit increased or a little bit decrease.

Make positive heart rate monitor is enabled. Try to open the Settings app and discover Heart Rate. If it’s Off, change the setting to On or you might attempt toggling the swap off and again on. There had been customers who reported to have mounted the issue by doing this.

Sync Ionic with Fitbit app. There’s a setting for the heart rate monitor within the Fitbit app. Set it to auto and attempt to see if it really works this time.

  1. From the Fitbit app dashboard, faucet or click on the Account icon > your machine picture.
  2. Tap or click on the tracker tile.
  3. Tap or click on Heart Rate and ensure it’s set to Auto.
  4. Sync your tracker.

Set Heart Rate to Auto in Fitbit.com Dashboard. After checking the setting within the app and ensuring it’s set to auto however the heart rate remains to be not displaying or correct, then change the setting within the Fitbit.com dashboard. Here’s how…

  1. Log into your fitbit.com dashboard.
  2. Click the gear icon within the prime proper nook.
  3. Under Settings > Devices > Heart Rate, be certain it’s set to Auto.
  4. Sync your tracker.

Factory reset your Fitbit Ionic. After doing all this and the heart rate remains to be not displaying on the display screen, then you don’t have any different selection however to reset your machine.

  1. Remove the Ionic out of your account.
  2. Delete the bluetooth pairing.
  3. Press and maintain all buttons on the machine.
  4. Wait till the Fitbit brand disappears, then launch the underside proper button.
  5. Wait till you’re feeling a vibration, then launch the opposite buttons.
  6. You will in all probability see a purple X message, simply ignore that and setup the machine once more.

I hope that we’ve been ready that can assist you repair the issue along with your machine. We would recognize it for those who helped us unfold the phrase so please share this submit for those who discovered it useful. Thank you a lot for studying!

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Why don’t I see my heart rate on my Fitbit Ionic?

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