Home / Tips & Tricks / What to do if Galaxy S9 won’t send MMS and keeps saying invalid destination erro…

What to do if Galaxy S9 won’t send MMS and keeps saying invalid destination erro…

Are you having troubles sending MMS? Today’s Galaxy S9 publish addressed this situation. The options supplied beneath are supplied in context with the case included right here. Basically, a person encounters problem sending MMS in a bunch and the app keeps displaying the invalid destination error. If you could have an identical expertise, refer to the steps beneath on how to remedy it.

Before we proceed, we would like to remind you that if you might be on the lookout for options to your individual #Android situation, you may contact us through the use of the link supplied on the backside of this web page. When describing your situation, please be as detailed as doable so we will simply pinpoint a related resolution. If you may, kindly embrace the precise error messages you might be getting to give us an concept the place to begin. If you could have already tried some troubleshooting steps earlier than emailing us, ensure that to point out them so we will skip them in our solutions.

Problem: Galaxy S9 won’t send MMS and keeps saying invalid destination error

For the final couple weeks or so, each time I attempt to send an image on my Galaxy S9 it says “failed to send message” and claims its an invalid destination. I do know they’re actual telephone numbers as I’ve simply known as them and informed them to anticipate the image messages. this additionally occurs each on occasion when sending plain textual content messages. How do I get these to undergo?

Solution: Fixing this downside require doing plenty of various things. Follow these troubleshootings steps to work out the trigger.

Restart messaging app

Closing and reopening a messaging app can generally clear bugs. Make certain that you simply do this earlier than doing the remainder of troubleshooting recommendations beneath.

To shut an app, simply faucet the Recent Apps button (left of the Home button), discover the messaging app, and faucet on the X on high.

Delete outdated dialog thread

Another easy resolution for some SMS and MMS points is to delete dialog thread and begin over. This normally works for group messages which can be outdated or those who include a whole lot of media recordsdata. Such messages can take a very long time to scan and might even decelerate the app’s efficiency. By creating a brand new group message, you’re not solely eliminating potential bugs within the thread, however you might be, in impact additionally making room for incoming and outgoing messages.

Clear messaging app cache

Apps use caches to carry out duties effectively. Sometimes, caches might get outdated or buggy. To see if that is the one inflicting an issue, attempt to delete the cache of your messaging app.

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings on the higher proper (three-dot icon).
  4. Select Show system apps.
  5. Find and faucet your app.
  6. Tap Storage.
  7. Tap Clear cache button. NOTE: Some apps might not have an choice to clear its cache. If that’s the case right here, simply skip this one and bounce to clearing the information.
  8. Restart your S9 and examine for the issue.

Clear messaging app information

Wiping an app’s information is nice at fixing app-level points, particularly those who come after an update. To do it:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings on the higher proper (three-dot icon).
  4. Select Show system apps.
  5. Find and faucet your app.
  6. Tap Storage.
  7. Tap Clear Data button.
  8. Restart your S9 and examine for the issue.

Keep word, deleting your messaging app’s information can even erase all of your textual content messages. Be certain to again them up first if you don’t need to lose them.

Send on Safe Mode

There can an app that interferes with Android or along with your messaging app. To examine, restart your S9 to secure mode.

To boot your S9 Plus to secure mode:

  1. Turn the machine off.
  2. Press and maintain the Power key previous the mannequin identify display screen.
  3. When “SAMSUNG” seems on the display screen, launch the Power key.
  4. Immediately after releasing the Power key, press and maintain the Volume down key.
  5. Continue to maintain the Volume down key till the machine finishes restarting.
  6. Safe mode will show within the backside left nook of the display screen.
  7. Release the Volume down key once you see Safe Mode.
  8. Check for the issue by sending a message that you really want.

If sending works effective and there’s no invalid destination error, meaning an app is the perpetrator. To establish which of your apps is inflicting the difficulty, it is best to boot the telephone again to secure mode and observe these steps:

  1. Boot to secure mode.
  2. Check for the issue.
  3. Once you’ve confirmed third get together app is to blame, you can begin uninstalling apps individually. We recommend that you simply start with the latest ones you added.
  4. After you uninstall an app, restart the telephone to regular mode and examine for the issue.
  5. If your S9 continues to be problematic, repeat steps 1-Four.

Re-add contacts

Another easy means to repair an issue like that is to delete, then add the contacts you’re having issues with. Contacts app and messaging apps normally work collectively to carry out a job corresponding to sending and receiving messages. Sometimes, a bug in a single can have an effect on the opposite.

Reset app preferences

Resetting app preferences is oftentimes missed in lots of Android troubleshooting articles however when it comes to a difficulty like yours, it would assist quite a bit. It’s doable that one or a few of your default apps will not be set appropriately, inflicting this glitch to happen. Because there’s no means to know if this guess is true, what you want to do is to merely be sure that all default apps are turned on. Here’s how to do that:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings on the higher proper (three-dot icon).
  4. Select Reset app preferences.
  5. Restart your S9 and examine for the issue.

Reset community settings

Not having the ability despatched MMS is a community downside so ensure that to additionally reset all community settings if nothing has labored to date.

  1. Open Settings app.
  2. Tap General administration.
  3. Tap Reset.
  4. Tap Reset Network settings.
  5. Tap RESET SETTINGS button to affirm.
  6. Restart your S9 and examine for the issue.

Use one other messaging app

This is hardly best however if the issue stays at this level, we propose that you simply attempt to see if it’s a messaging app situation. Use one other app and see what occurs. There are a whole lot of good and free messaging apps within the Play Store. Start with Google’s personal Android Messages app and see if it really works.

Contact your community operator

Letting your service know of the issue is the final logical step on this troubleshooting set. The downside could also be attributable to some non permanent community outage or account points. Make certain to inform them what troubleshooting steps you’ve executed to date.

 


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If you might be one of many customers who encounters an issue along with your machine, tell us. We supply options for Android-related issues for free so if you could have a difficulty along with your Android machine, merely fill within the brief questionnaire in  and we’ll attempt to publish our solutions within the subsequent posts. We can not assure a fast response so if your situation is time delicate, please discover one other means to resolve your downside.

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