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What to do if Galaxy S9 Plus won’t detect or recognize an SD card

This put up addresses one other frequent drawback for smartphones of generally not having the ability to learn or detect SD playing cards. While the put up particularly mentions the Galaxy S9 Plus, the solutions beneath may also be utilized to different Samsung Galaxy gadgets.

Before we proceed, we would like to remind you that if you’re in search of options to your individual #Android situation, you may contact us by utilizing the link supplied on the backside of this web page. When describing your situation, please be as detailed as attainable so we are able to simply pinpoint a related resolution. If you may, kindly embody the precise error messages you’re getting to give us an thought the place to begin. If you might have already tried some troubleshooting steps earlier than emailing us, be certain that to point out them so we are able to skip them in our solutions.

Problem: Galaxy S9 Plus won’t detect or recognize an SD card

Hello, I’m hoping that you possibly can assist me out right here. I’ve a Galaxy S9+ and have had this telephone for simply over a yr now. I’ve had the identical micro SD card in it from day one additionally. My situation is that for no matter purpose immediately my telephone stopped registering the sd card. Last evening I had eliminated it to again up recordsdata onto my pc after which I inserted it again within the telephone like I at all times do. As far as I do know, it was wonderful. But in all honesty, I didn’t look it over both. But anyway, I seen it was not mounted immediately. I took it out, checked it, reinserted it, and similar drawback – doesn’t register. Not listed in storage. It’s as if there isn’t a card. I attempted mounting it again on my pc and it did simply wonderful. So i attempted a spare sd card I had and put that within the telephone. Same factor – like there’s nothing there. It’s on the identical tray with my verizon SIM and the SIM works simply wonderful. So I simply don’t perceive what’s flawed right here. Please assist?

Solution: If your pc acknowledges the SD card wonderful and reads all recordsdata in that card with none trace of corruption, then the problem should be together with your Galaxy S9 Plus. Below are the issues you could do to troubleshoot the problem.

Force reboot

A fast drive restart could assist. In this case although, we advise that you just refresh the system by simulating a “battery pull” as an alternative of an everyday restart. Here’s the way it’s executed:

  1. Press and maintain the Power + Volume Down buttons for about 10 seconds or till the gadget energy cycles. Allow a number of seconds for the Maintenance Boot Mode display to seem.
  2. From the Maintenance Boot Mode display, choose Normal Boot. You can use the quantity buttons to cycle by the accessible choices and the decrease left button (beneath the quantity buttons) to choose. Wait for up to 90 seconds for the reset to full.

Wipe the cache partition

Android makes use of a system cache, which is saved within the cache partition, to load apps rapidly. Sometimes, this cache will get corrupted throughout and after an update, or for another causes. While this may occasionally sound innocent, a corrupted cache can finally trigger efficiency points in addition to a bunch of different minor annoyances. To make sure that your telephone’s system cache is contemporary, you may wipe the cache partition. This will drive the telephone to delete the present cache and exchange it with a brand new one over time.

To wipe the cache partition in your Note8:

  1. Turn off the gadget.
  2. Press and maintain the Volume Up key and the Bixby key, then press and maintain the Power key.
  3. When the inexperienced Android emblem shows, launch all keys (‘Installing system update’ will present for about 30 – 60 seconds earlier than exhibiting the Android system restoration menu choices).
  4. Press the Volume down key a number of occasions to spotlight ‘wipe cache partition’.
  5. Press Power button to choose.
  6. Press the Volume down key till ‘sure’ is highlighted and press the Power button.
  7. When the wipe cache partition is full, “Reboot system now” is highlighted.
  8. Press the Power key to restart the gadget.

Clear cache and knowledge of Device Maintenance app

Your Galaxy S9 Plus makes use of Device Maintenance app to entry contents of your SD card. Just like another app, this one could turn into bugged. To see if it has a cache situation, strive to clear the app’s cache first. Here’s how:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings on the higher proper (three-dot icon).
  4. Select Show system apps.
  5. Find and faucet your app.
  6. Tap Storage.
  7. Tap Clear cache button.
  8. Restart your S9 and examine for the issue.

If the issue continues after wiping the cache, your subsequent is to restore the app’s settings to its defaults. You can do that by clearing its knowledge. Follow these steps to do that:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings on the higher proper (three-dot icon).
  4. Select Show system apps.
  5. Find and faucet your app.
  6. Tap Storage.
  7. Tap Manage Storage.
  8. Tap Clear knowledge button.
  9. Restart your S9 and examine for the issue.

Check in Safe Mode

One different purpose why your S9 Plus might not be detecting the presence of an SD card is apps. To examine if certainly one of your downloaded apps is interfering with Android, restart your S9 Plus to protected mode. Here’s what you want to do precisely:

  1. Turn the gadget off.
  2. Remove the SD card from the telephone. If it’s already eliminated, then don’t insert it but.
  3. Press and maintain the Power key previous the mannequin title display.
  4. When “SAMSUNG” seems on the display, launch the Power key.
  5. Immediately after releasing the Power key, press and maintain the Volume down key.
  6. Continue to maintain the Volume down key till the gadget finishes restarting.
  7. Safe mode will show within the backside left nook of the display.
  8. Release the Volume down key if you see Safe Mode.
  9. Insert the SD card.
  10. Mount the SD card correctly underneath Settings and examine for the issue.

If your S9 Plus detects the SD card on this mode, then which means you might have a foul app situation. To establish which of your apps is inflicting the difficulty, you must boot the telephone again to protected mode and comply with these steps:

  1. Boot to protected mode.
  2. Check for the issue.
  3. Once you’ve confirmed third social gathering app is to blame, you can begin uninstalling apps individually. We counsel that you just start with the latest ones you added.
  4. After you uninstall an app, restart the telephone to regular mode and examine for the issue.
  5. If your S9 remains to be problematic, repeat steps 1-Four.

Reset All Settings

This process mimics the impact of a manufacturing unit reset with out truly deleting private knowledge. If the issue is due to a easy, minor bug within the system, this may assist. To do this, comply with the steps beneath:

  1. From the Home display, swipe up on an empty spot to open the Apps tray.
  2. Tap General Management > Reset settings.
  3. Tap Reset settings.
  4. If you might have arrange a PIN, enter it.
  5. Tap Reset settings. Once full a affirmation window will seem.

Factory reset

This is a drastic resolution however this needs to be the simplest resolution for the sort of drawback. As there’s no malfunction or kernel-level situation, you may guess manufacturing unit reset will assist.

  1. Create a backup of your knowledge.
  2. Turn off the gadget.
  3. Press and maintain the Volume Up key and the Bixby key, then press and maintain the Power key.
  4. When the inexperienced Android emblem shows, launch all keys (‘Installing system update’ will present for about 30 – 60 seconds earlier than exhibiting the Android system restoration menu choices).
  5. Press the Volume down key a number of occasions to spotlight ‘wipe knowledge / manufacturing unit reset’.
  6. Press Power button to choose.
  7. Press the Volume down key till ‘Yes — delete all person knowledge’ is highlighted.
  8. Press Power button to choose and begin the grasp reset.
  9. When the grasp reset is full, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the gadget.
  11. Check for the issue.

Get Samsung help

If the issue returns proper after a manufacturing unit reset, unhealthy or firmware coding situation should be behind it. Let Samsung deal with it from right here on.

 


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