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What to do if an app stopped working after updating Galaxy S9 to Android P (Andr…


What to do if an app stopped working after updating Galaxy S9 to Android P (Andr…

Some apps might stopped working correctly after an Android update. In at the moment’s publish, we’ll present you the troubleshooting steps that you must do when confronted by app bother after updating your Galaxy S9 to Android 9 Pie.
Before we proceed, we would like to remind you that if you might be searching for options to your personal #Android concern, you’ll be able to contact us through the use of the link offered on the backside of this web page. When describing your concern, please be as detailed as attainable so we will simply pinpoint a related answer. If you’ll be able to, kindly embrace the precise error messages you might be getting to give us an concept the place to begin. If you might have already tried some troubleshooting steps earlier than emailing us, ensure to point out them so we will skip them in our solutions.

How to repair Galaxy S9 points following Android P (Android 9 Pie) update

Updates can some break issues. This is comprehensible as there are hundreds of thousands of attainable factors of failure in Android. While developer strive their greatest to launch Android variations with as little bugs as attainable, there are nonetheless so many issues that may go mistaken. If you might be on of the Galaxy S9 customers having an concern with Android 9 Pie, right here’s what you’ll be able to do:

Forced reboot. Rebooting a tool must be the primary troubleshooting step that you should do. This have to be finished earlier than you try the remainder of the solutions beneath. At instances, app bugs go away if a telephone is restarted. Make certain that you just simulate the consequences of a battery pull so as to correctly clear the system. This is the way it’s finished:

  1. Press and maintain the Power + Volume Down buttons for about 10 seconds or till the machine energy cycles. Allow a number of seconds for the Maintenance Boot Mode display screen to seem.
  2. From the Maintenance Boot Mode display screen, choose Normal Boot. You can use the quantity buttons to cycle via the out there choices and the decrease left button (beneath the quantity buttons) to choose. Wait for up to 90 seconds for the reset to full.

Clear cache partition. Wiping the system cache ought to comply with the primary suggestion. This is to be sure that your S9 is utilizing a contemporary set of momentary information or cache when loading up apps. Someties, an update might trigger this cache to be corrupted or outdated. Clearing the cache partition the place it’s saved is a method to eradicate points stemming from a corrupted system cache.

To clear the cache of your S9:

  1. Turn off the machine.
  2. Press and maintain the Volume Up key and the Bixby key, then press and maintain the Power key.
  3. When the inexperienced Android brand shows, launch all keys (‘Installing system update’ will present for about 30 – 60 seconds earlier than exhibiting the Android system restoration menu choices).
  4. Press the Volume down key a number of instances to spotlight ‘wipe cache partition’.
  5. Press Power button to choose.
  6. Press the Volume down key till ‘sure’ is highlighted and press the Power button.
  7. When the wipe cache partition is full, “Reboot system now” is highlighted.
  8. Press the Power key to restart the machine.

Force stop the app. At different instances, closing an app can repair bugs too. This occurs if there’s a brief bug that develops that Android can’t resolve by itself. Helping the system this fashion is straightforward and might be finished anytime. To shut an app, merely faucet on the Recent Apps button, the delicate key on the left of the Home or Bixby button. Once the checklist of apps seem, faucet on the “X” button on the higher proper to shut it.

Alternatively, you’ll be able to power shut an app with these steps:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings on the higher proper (three-dot icon).
  4. Select Show system apps.
  5. Find and faucet your app.
  6. Tap Force shut button.

Install updates. Some app bugs require a coding change throughout the app itself to repair them. If the problems you’re experiencing is current and has been reported by different customers, it’s attainable that the developer might have already got a repair for it. Make certain to verify Google Play Store for any out there update for the app in query.

Clear app cache. If none has labored up to now, the following troubleshooting step that you really want to do is to clear the cache of the stated app. Just like in clearing the cache partition, this process might assist in fixing an app-level concern.

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings on the higher proper (three-dot icon).
  4. Select Show system apps.
  5. Find and faucet your app.
  6. Tap Storage.
  7. Tap Clear Cache button.
  8. Restart your S9 and verify for the issue.

Reinstall app or clear its information. For the identical motive because the cache, you additionally want to be sure that your app’s information is cleared. You can do this if the issue continues after wiping the Facebook cache. Follow these steps on what you’ll be able to do:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings on the higher proper (three-dot icon).
  4. Select Show system apps.
  5. Find and faucet your app.
  6. Tap Storage.
  7. Tap Clear Data button.
  8. Restart your S9 and verify for the issue.

Check for unhealthy third celebration app. If you’re having bother with a preinstalled app (not the one you added or downloaded), then you’ll be able to strive to see if a foul third celebration app is to blame. All apps you downloaded after first organising the telephone are thought of third celebration, together with those from Samsung and Google. To verify if one of many downloaded apps is unhealthy, restart the telephone to secure mode. Here’s how:

  1. Turn the machine off.
  2. Press and maintain the Power key previous the mannequin title display screen.
  3. When “SAMSUNG” seems on the display screen, launch the Power key.
  4. Immediately after releasing the Power key, press and maintain the Volume down key.
  5. Continue to maintain the Volume down key till the machine finishes restarting.
  6. Safe mode will show within the backside left nook of the display screen.
  7. Release the Volume down key once you see Safe Mode.

Don’t overlook: secure mode blocks third celebration apps. If not one of the issues you point out are current, then that’s an indicator of a 3rd celebration app downside. All apps you added after initially organising the telephone are thought of third celebration, even if they merchandise of Google or Samsung. Try to issue them in in your troubleshooting.
Now, if you observed third celebration app is to blame after doing the secure mode process, you must go forward and slender down the suspected apps. Here’s how:

  1. Boot to secure mode.
  2. Check for the issue.
  3. Once you’ve confirmed third celebration app is to blame, you can begin uninstalling apps individually. We counsel that you just start with the newest ones you added.
  4. After you uninstall an app, restart the telephone to regular mode and verify for the issue.
  5. If your S9 remains to be problematic, repeat steps 1-Four.

Reset app preferences. Resetting app preferences is oftentimes ignored in lots of Android troubleshooting articles however when it comes to an concern like yours, it would assist quite a bit. It’s attainable that one or a few of your default apps is probably not set accurately, inflicting this glitch to happen. Because there’s no method to know if this guess is true, what you want to do is to merely be sure that all default apps are turned on. Here’s how to do that:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings on the higher proper (three-dot icon).
  4. Select Reset app preferences.
  5. Restart your S9and verify for the issue.

Factory reset. Lastly, strive to wipe your telephone and return all software settings again to their defaults with a manufacturing unit reset. This is an inevitable answer that you must do if all our solutions above received’t assist. To manufacturing unit reset your S9:

  1. Create a backup of your information.
  2. Turn off the machine.
  3. Press and maintain the Volume Up key and the Bixby key, then press and maintain the Power key.
  4. When the inexperienced Android brand shows, launch all keys (‘Installing system update’ will present for about 30 – 60 seconds earlier than exhibiting the Android system restoration menu choices).
  5. Press the Volume down key a number of instances to spotlight ‘wipe information / manufacturing unit reset’.
  6. Press Power button to choose.
  7. Press the Volume down key till ‘Yes — delete all person information’ is highlighted.
  8. Press Power button to choose and begin the grasp reset.
  9. When the grasp reset is full, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the machine.

Wait for updates. If you encounter an issue with considered one of your apps after an update to Android 9 Pie and not one of the steps above assist, there could also be a coding concern behind it. What you’ll be able to do at this stage is to  both take away the problematic app or wait till it’s updated. If the bug is attributable to unhealthy coding and numerous different customers reported it, there could also be repair for it within the subsequent update. Until you might be unable to update the app, strive to maintain off utilizing it, or just take away it from the system. You can strive to reinstall it after a number of days or perhaps weeks.

 


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If you might be one of many customers who encounters an issue along with your machine, tell us. We provide options for Android-related issues for free so if you might have an concern along with your Android machine, merely fill within the quick questionnaire in  and we are going to strive to publish our solutions within the subsequent posts. We can’t assure a fast response so if your concern is time delicate, please discover one other method to resolve your downside.

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What to do if an app stopped working after updating Galaxy S9 to Android P (Andr…

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