Home / Tips & Tricks / Sprint Galaxy S8 MMS not working, can’t download MMS, group messages won’t work

Sprint Galaxy S8 MMS not working, can’t download MMS, group messages won’t work

Hello Android followers! Today’s publish talks about a difficulty with a Sprint Galaxy S8 with MMS and Group messaging issues. As detailed under, one S8 proprietor is having hassle with MMS and group messaging after utilizing his system on one other community. If you might be in the identical state of affairs, be taught what to do about it.

Before we proceed, we wish to remind you that in case you are searching for options to your individual #Android concern, you’ll be able to contact us by utilizing the link offered on the backside of this web page. When describing your concern, please be as detailed as doable so we are able to simply pinpoint a related resolution. If you’ll be able to, kindly embody the precise error messages you might be getting to provide us an thought the place to begin. If you’ve already tried some troubleshooting steps earlier than emailing us, ensure to say them so we are able to skip them in our solutions.

Problem: Sprint Galaxy S8 MMS not working, can’t download MMS, group messages won’t work

Cannot download messages or pics, or ship or download MMS, group messages do not come by way of. I can not update PRL or Profile.   Here is an update: My S8 cellphone was beforehand with CREDO utilizing Sprint strains, my S8 purchased from Credo, is an unique Sprint cellphone. (Side-note: Credo is overpriced and their buyer help is none existent when you’ve any drawback. They did not unlock my totally paid cellphone after I requested this, it took 2 weeks and hours and hours of being on maintain quite a few occasions. I waited on maintain over 2 hours in the future 1:40 one other, and many others and many others with no assist).   I proceed to have the identical drawback. Mint has been ineffective in helping me, they stated name my earlier service my cellphone could possibly be partially locked, which reluctantly, I did and so they have been ineffective once more, denying any trigger may presumably be theirs. Since Mint makes use of T-Mobile strains, I troubleshooted on their website, and determined to attempt coming into a brand new entry level with T-Mobile’s APN, after which I turned off the WiFi and I used to be in a position to download my messages, however every time I need to flip off my WiFi go to settings, cellular networks and switch Mint off and T-mobile on, get it downloaded after which change it again. It’s time consuming and irritating and totally RIDICULOUS!  

I nonetheless get this error message: “energy off your system insert service supplier UICC that got here with the system then energy on the system”, in fact this does not work. I can not update my profile or PRL with out getting the identical message.

I’ve spent so many irritating days and hours on this, losing my time and neither firm will resolve this. It’s absurd that after I seek for decision of this concern, this it’s not remoted, there are so so many from years in the past, and primarily with Sprint telephones. The drawback should lie with Sprint, however somebody within the tech world ought to have been in a position to resolve this, since Sprint clearly refuses.

Solution: If your Galaxy S8 initially got here from Sprint, then you’ve a CDMA system. This implies that it could not work correctly when used outdoors Sprint community, or could not even work in any respect. CDMA units, in contrast to GSM units, retailer their subscriber’s info deep inside the software (GSM telephones retailer subscriber info in SIM playing cards). While such an association gives extra safety, it additionally makes unlocking the system very tough. CDMA units are notoriously troublesome to make use of on different networks as a result of its software is coded in a different way. Even if unlocked by the unique service, some community companies could not work correctly. 

There are different elements which may be inflicting the issue you’re experiencing proper now however coding incompatibility might be the primary trigger. As a lot as we want it, there’s nothing a lot that we are able to do to assist on this case. If Sprint or the unique service claims that they’ve unlocked it already, they have to be telling the reality. Unlock on this case refers to creating software modifications, significantly on the community configuration facet, to permit it to work on a 3rd occasion community. A community unlocked system although is not assured to work seamlessly on one other community. There could also be incompatibility points which will floor afterwards. This is the value it’s a must to pay if you wish to use a tool outdoors its guardian community.

Every service put its personal firmware on its units and typically, these firmware variations could not be 100% appropriate with a unique system. Sadly, there’s nothing a lot that an finish person like you are able to do about it. If you actually wish to use this system once more, we advise that you simply go use the companies of its guardian community or service (Sprint). After provisioning the system once more, it ought to work usually. If utilizing it with Sprint is out of the query, then it’s a must to settle for the truth that it could not work correctly with its present setup.


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