Home / Tips & Tricks / LG G7 ThinQ stops charging and won’t turn on (showing question mark in a circle)

LG G7 ThinQ stops charging and won’t turn on (showing question mark in a circle)

If your LG G7 ThinQ has turn out to be unresponsive whereas charging and ultimately blocks any of your makes an attempt to energy it again on, there’s a variety of troubleshooting steps that you may attempt to repair it. Find out what you are able to do by following our strategies beneath.

Before we proceed, we wish to remind you that in case you are searching for options to your individual #Android problem, you possibly can contact us by utilizing the link offered on the backside of this web page. When describing your problem, please be as detailed as attainable so we will simply pinpoint a related answer. If you possibly can, kindly embody the precise error messages you might be getting to offer us an concept the place to begin. If you might have already tried some troubleshooting steps earlier than emailing us, make sure that to say them so we will skip them in our solutions.

Problem: LG G7 ThinQ stops charging and won’t turn on (displaying question mark in a circle)

Hi. So right now my telephone simply froze and once I restart it, it wouldn’t turn on. Instead of that, once I put it on charger, the question mark in a circle seems and the question mark is simply blinking however the telephone remains to be not turning on. I attempted arduous reset whereas charging and whereas it’s off charger. I additionally tried to alter the charger and nothing modifications. I hope you guys’ll have the ability to assist me. Thanks in advance! 

Solution: If your LG G7 ThinQ is displaying a question mark in a circle, it implies that it’s charging and all you need to do is wait till the battery has sufficient energy to permit you reboot the system. If the battery had been absolutely drained, it could take a while for it to be charged. Wait for at the very least an hour earlier than you try and reboot the machine.

Use one other cable and adapter

If the charging cable or adapter is flawed, charging might turn out to be erratic or might not work in any respect. To see if there’s a drawback along with your charging equipment, attempt to use one other set. If you recognize somebody who has an  LG G7 ThinQ, use its cable and adapter to high up the battery on your machine. You may go to your native LG retailer so you possibly can cost your telephone utilizing authentic equipment. Again, make sure that to permit the battery to cost for at the very least an hour earlier than you try and energy it again on.

Forced restart

In case the machine has turn out to be unresponsive, you wish to reboot the system by simulating the results of a “battery pull.” This won’t delete any private information so it may be completed safely. Forced reboot is the equal of bodily eradicating the battery. While you possibly can’t disconnect the battery out of your LG G7 ThinQ, you possibly can simulate its results by doing a pressured reboot. To do this, merely press and maintain the Power and Volume down key for eight seconds. This will pressure the machine to close down as if the battery has been disconnected, and then turn again on, as when you’ve inserted the battery once more.

Charge via a laptop

Some customers had been capable of revive their machine that won’t cost after connecting it to a laptop via a USB cable. We recommend that you simply strive it too to see if there’s any distinction. Let the telephone cost this fashion for at the very least an hour. Afterwards, do a pressured restart and see what occurs.

Use a powerbank

Some powerbanks or transportable chargers might present the required vitality to shortly high up the battery on your machine. Try to see what occurs once you cost your telephone utilizing this technique. There’s no assure that it’s going to work however it’s price giving a strive.

Boot to Recovery and reset

Restoring the software defaults of your machine might assist in fixing the issue. This can occur if the explanation for the issue is brought on by a software bug. To manufacturing unit reset your LG G7 ThinQ:

  1. Turn off the machine.
  2. Press and maintain the Power and Volume down buttons.
  3. When the LG brand seems, shortly launch and then re-hold the Power button whereas persevering with to carry the Volume down button.
  4. When the ‘Delete all consumer information (together with LG and service apps) and reset all settings’ message seems, use the Volume down button to focus on Yes.
  5. Press the Power button to reset the machine.

If you possibly can efficiently boot the machine to Recovery Mode and carry out grasp reset on it, you’ll lose all information in the interior reminiscence. This is anticipated in this case. There shall be no approach so that you can save these information in advance so that you’ll positively lose them. There’s no approach round this.

Get skilled assist

If the display screen has turn out to be useless or completely unresponsive and you possibly can’t do something with the machine, skip the strategies above and enable a technician to look at it. Depending on the harm, the machine could also be repaired. If not, you’ll in all probability have to finish up changing it.


Engage with us

If you might be one of many customers who encounters a drawback along with your machine, tell us. We provide options for Android-related issues for free so you probably have a difficulty along with your Android machine, merely fill in the quick questionnaire in  and we’ll attempt to publish our solutions in the following posts. We can not assure a fast response so in case your problem is time delicate, please discover one other method to resolve your drawback.

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