Welcome to a different installment of our troubleshooting sequence the place we purpose to assist our readers who personal the #Samsung #Galaxy #J7 repair the problems that they’re experiencing with their telephone. This is a mid vary Android smartphone that sports activities a 5.5 inch Super AMOLED show that’s nice to make use of for viewing numerous multimedia content material. Although this can be a strong performing gadget there are situations when sure points can happen which we will probably be addressing in the present day. In this newest installment of our troubleshooting sequence we’ll sort out the Galaxy J7 not getting software updates difficulty.
If you personal a Samsung Galaxy J7 or some other Android gadget for that matter then really feel free to contact us utilizing this . We will probably be more than pleased to help you with any concern that you might have together with your gadget. This is a free service we’re providing with no strings connected. We nonetheless ask that if you do contact us attempt to be as detailed as doable in order that an correct evaluation will be made and the proper answer will be given.
How To Samsung Galaxy J7 Not Getting Software Updates
Problem: Ordered an ATT Samsung J7 from Amazon. The telephone remains to be operating Nougat 7.o, and I can not get the telephone to update OTA or Wifi. Several points that stand out in regards to the telephone are: The telephone is not going to keep in mind wifi passwords, it is not going to go into non-public mode(or incognito when on the web), this can be very sluggish and laggy at instances, and shows the “safety discover, unauthorized actions have been detected…..” notifications. I’ve carried out quite a few scans and all of them say my gadget shouldn’t be rooted. I haven’t tried to manually flash the telephone but as a result of I don’t have the unique cable and I’ve restricted entry to a pc. It’s all very disappointing as a result of I do know what this telephone is able to. Thank you on your time.
Solution: If that is an AT&T branded gadget then one of the best approach to get the most recent software update is to just be sure you have an AT&T SIM card inserted in it. This will enable your telephone to entry the AT&T servers and get the update. In case the telephone remains to be not getting any updates then it’s best to attempt to use Smart Switch to update the gadget.
- Download the most recent version of Smart Switch from the Samsung web site (Select the Smart Switch version suitable together with your pc working system and gadget.)
- Double-click the installer to start the set up course of.
- Accept the license settlement by choosing the I settle for… verify bins after which click on Next.
- When the set up is full, click on Finish.
- Connect the cellular gadget to the pc with the USB cable.
- Open Smart Switch in your pc. If a software update is offered on your gadget, Smart Switch routinely prompts you to update.
- Click Update to start downloading the required information.
- Click OK to proceed. Your gadget could flip on and off just a few instances throughout the update course of. When the update is full, the gadget returns to the Home display screen.
Regarding the opposite points that you’re experiencing with the gadget reminiscent of not remembering Wi-Fi passwords or having a lag throughout operation I counsel that you just carry out a manufacturing unit reset. Make certain to backup your telephone knowledge earlier than performing the reset as it will likely be deleted within the course of.
- Turn off the telephone.
- Press and maintain the Volume Up key and the Home key, then press and maintain the Power key.
- When the gadget brand display screen shows, launch solely the Power key
- When the Android brand shows, launch all keys (‘Installing system update’ will present for about 30 – 60 seconds earlier than displaying the Android system restoration menu choices).
- Press the Volume down key a number of instances key to focus on ‘wipe knowledge / manufacturing unit reset.’
- Press Power button to pick out.
- Press the Volume down key till ‘Yes — delete all consumer knowledge’ is highlighted.
- Press Power button to pick out and begin the grasp reset.
- When the grasp reset is full, ‘Reboot system now’ is highlighted.
- Press the Power key to restart the gadget.
If the above steps fails to repair the issue then there’s a risk that you just might need purchased a defective gadget. If it’s nonetheless below guarantee then I counsel that you’ve it changed.
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