More typically than not, when your Samsung Galaxy S9 has an unresponsive touch screen, it signifies that the firmware has crashed leaving the machine unresponsive and it is probably not the screen that’s unresponsive however all the telephone. When this occurs, your machine neither responds when the ability or quantity keys are pressed. When you name the quantity, you may hear it from the calling telephone that it’s ringing however your telephone isn’t.
In this publish, I’ll stroll you thru on how to make your Galaxy S9 with an unresponsive touch screen reply once more however doing the only but very efficient process. So, should you’re one of many house owners of this machine and are at the moment bugged by stated drawback, proceed studying as this publish will help you a method or one other.
But earlier than anything, you probably have one other subject along with your telephone, drop by our as we have now already addressed a whole bunch of points reported by the house owners. Odds are that there are already present options on our web site or at the least, there are comparable issues we already mounted. So, attempt to discover ones which can be comparable or associated to your drawback. If you want additional help, nevertheless, really feel free to contact us by filling up our .
What to do in case your Galaxy S9 all of the sudden stopped responding?
Here are the issues you will need to do to attempt to troubleshoot your Galaxy S9 with an unresponsive touch screen…
Forced restart or tender reset – it’s the simplest resolution in opposition to this drawback as a result of, as what I’ve stated earlier, it’s only a firmware crash and the pressured reboot or tender reset can fix it very quickly. Just press and maintain the quantity down and energy keys on the identical time for 10 seconds or extra. If the telephone reboots, then that’s the top of the issue except, in fact, the issue is due to a broken screen.
Run telephone in secure mode – if the telephone rebooted solely to have an unresponsive screen as soon as it turns into lively, then there’s a chance that its due to some purposes. In this case, you want to run your telephone in secure mode to briefly disable all third-party apps. If the screen responds whereas the telephone is in secure mode, then it confirms our suspicion and the following factor you will need to do if discover out which one is the wrongdoer and uninstall it. However, if it’s nonetheless not responding, then you will need to attempt troubleshooting the firmware. Here’s how to reboot your S9 in secure mode:
- Turn the machine off.
- Press and maintain the Power key previous the mannequin identify screen showing on the screen.
- When SAMSUNG seems on the screen, launch the Power key.
- Immediately after releasing the Power key, press and maintain the Volume down key.
- Continue to maintain the Volume down key till the machine finishes restarting.
- When Safe mode seems within the backside left nook of the screen, launch the Volume down key.
Perform Master Reset on your telephone – if the screen continues to be unresponsive even in secure mode, then a reset is your final resort. If the issue stays after this, then we are able to safely say that the issue is with the screen. In such case, you could want to have the screen changed and with that it means you should have to spend a little bit over $200 for the price of a brand new show panel and the technician’s service payment or you are able to do it your self. But let’s not get forward of ourselves, simply carry out the grasp reset and see what occurs earlier than sending the telephone in for restore. Here’s how to reset your telephone utilizing the keys…
- Turn off the machine.
- Press and maintain the Volume Up key and the Bixby key, then press and maintain the Power key.
- When the inexperienced Android brand shows, launch all keys (‘Installing system update’ will present for about 30 – 60 seconds earlier than displaying the Android system restoration menu choices).
- Press the Volume down key a number of instances to spotlight ‘wipe information / manufacturing facility reset’.
- Press Power button to choose.
- Press the Volume down key till ‘Yes — delete all person information’ is highlighted.
- Press Power button to choose and begin the grasp reset.
- When the grasp reset is full, ‘Reboot system now’ is highlighted.
- Press the Power key to restart the machine.
I hope that this how-to publish has helped you a method or one other. Please assist us unfold the phrase by sharing this publish to your pals or individuals who might also have comparable issues. Thanks for studying!
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