The IMS Service or IP Multimedia Subsystem Service permits the Android software of the telephone such because the J7 to work with none points with a vendor or service supplied communication app. This permits multimedia providers comparable to calls and SMS to be delivered by way of an IP community. There are nevertheless situations when this service will fail to work which is why you would possibly see the error message “Unfortunately, IMS Service Has Stopped”. If you might be seeing this error message in your Galaxy J7 then you may troubleshoot the issue by following the steps listed under.
How To Fix Unfortunately IMS Service Has Stopped On Galaxy J7
Check if a downloaded app is inflicting the issue
The very first thing you will want to do is to examine if the issue is attributable to an app you downloaded. The greatest manner to do that is to begin the telephone in Safe Mode as solely the pre-installed apps are allowed to run on this mode.
- Turn the telephone off.
- Press and maintain the Power key previous the mannequin identify display showing on the display.
- When SAMSUNG seems on the display, launch the Power key.
- Immediately after releasing the Power key, press and maintain the Volume down key.
- Continue to carry the Volume down key till the machine finishes restarting.
- When Safe mode seems within the backside left nook of the display, launch the Volume down key.
Clear the cache and knowledge of the Messages app
In case the problem nonetheless persists then there’s a risk that it may be attributable to cached knowledge of the messaging app that has been corrupted. If that is the case then you will want to clear the cache and knowledge of the messages app.
- From any Home display, faucet Apps.
- Tap Settings.
- Scroll to ‘APPLICATIONS,’ then faucet Application supervisor.
- Swipe proper to the ALL display.
- Scroll to and faucet Messages.
- Tap Clear cache.
- Tap Clear knowledge, then OK.
Factory reset the J7
In case the above steps fails to repair the issue then you’ll have to carry out a manufacturing unit reset. This will revert your telephone again to its authentic manufacturing unit situation. Make certain to backup your telephone knowledge earlier than performing a reset as will probably be deleted within the course of.
- Turn off the telephone.
- Press and maintain the Volume Up key and the Home key, then press and maintain the Power key.
- When the Android brand shows, launch all keys (‘Installing system update’ will present for about 30 – 60 seconds earlier than exhibiting the Android system restoration menu choices).
- Press the Volume down key a number of instances to focus on “wipe knowledge / manufacturing unit reset”.
- Press Power button to pick.
- Press the Volume down key till ‘Yes — delete all consumer knowledge’ is highlighted.
- Press Power button to pick and begin the grasp reset.
- When the grasp reset is full, “Reboot system now” is highlighted.
- Press the Power key to restart the telephone.
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