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How To Fix Samsung Galaxy S9+ Not Connecting To LTE After Software Update

Welcome to a different installment of our troubleshooting collection the place we intention to assist our readers who personal the #Samsung #Galaxy #S9+ repair the problems that they’re experiencing with their telephone. This is a flagship machine launched final yr that has turn out to be fashionable amongst shoppers. Although this can be a stable performing telephone there are situations when sure points can happen which we will likely be addressing at this time. In this newest installment of our troubleshooting collection we’ll sort out the Galaxy S9+ not connecting to LTE after software update subject.

If you personal a Samsung Galaxy S9+ or every other Android machine for that matter then really feel free to contact us utilizing this . We will likely be very happy to help you with any concern that you’ll have together with your machine. This is a free service we’re providing with no strings connected. We nonetheless ask that if you do contact us attempt to be as detailed as attainable in order that an correct evaluation might be made and the right answer might be given.  

How To Fix Samsung Galaxy S9+ Not Connecting To LTE After Software Update

Problem: Hi I simply updated my Sprint Samsung S9+ and it wont hook up with my dash LTE or 4G or 3G in any respect I’ve restarted the telephone energy down and energy again up and tried connecting to charger and disconnecting it. I can not entry the web except I’m related to Wifi. Please assist.

Solution: Before performing any troubleshooting steps on this telephone it’s greatest to be sure that it’s operating on the most recent software version. If an update is on the market then I counsel that you just download and set up it first.

The very first thing it would be best to do on this case is to just be sure you have an lively cell information connection and that you’re situated in an space that has a powerful cell information connection. To remove the potential for the issue attributable to a weak sign it’s best to attempt going to a distinct space then verify if the difficulty nonetheless happens.

You also needs to be sure that the telephone has the right APN settings set.

To entry the APN settings.

  • From the Home display, swipe up on an empty spot to open the Apps tray.
  • Tap Settings > Connections > Mobile networks > Access Point Names.
  • If accessible, faucet the Sprint APN setting. If not accessible, faucet ADD.

Your telephone ought to have the next APN settings

  • Name: Sprint
  • APN: cinet.spcs
  • Proxy: clean
  • Username: clean
  • Password: clean
  • Server: Not set
  • MMSC: clean
  • MMS Proxy: 68.28.31.7
  • MMS Port: clean
  • MCC: 234
  • MNC: 15
  • Authentication sort: not set
  • APN Type: default
  • APN protocol: IPv4

In case you’re nonetheless unable to entry the cell information community then proceed with the extra troubleshooting steps listed under.

Perform a Soft Reset

This will often repair points attributable to minor software glitches as it should refresh the telephone software. This can be known as as a simulated battery pull because it disconnects the telephone from the battery.

  • Press and maintain the Power and Volume down key for as much as 45 seconds.
  • Wait because the machine restarts.

Check if the difficulty nonetheless happen.

Check if the difficulty happens  in Safe Mode

Another issue that may trigger this drawback is an app you downloaded to the machine. To verify if so you will want to start out the telephone in Safe Mode since solely the pre-installed apps are allowed to run on this mode.

  • Turn the telephone off.
  • Press and maintain the Power key previous the mannequin identify display showing on the display.
  • When SAMSUNG seems on the display, launch the Power key.
  • Immediately after releasing the Power key, press and maintain the Volume down key.
  • Continue to carry the Volume down key till the machine finishes restarting.
  • When Safe mode seems within the backside left nook of the display, launch the Volume down key.

In case the difficulty doesn’t happen on this mode then it’s probably that the issue is attributable to an app you downloaded. Find out what app that is and uninstall it.

Wipe the cache partition of the telephone

The telephone system cached information is used to hurry up the entry to your telephone apps. Sometimes this information can get corrupted which ends up in points occurring on the machine. To verify if a corrupted cached information is inflicting the issue you will want to wipe the cache partition of the telephone from the restoration mode.

  • Turn off the telephone.
  • Press and maintain the Volume Up key and the Bixby key, then press and maintain the Power key.
  • When the Android emblem shows, launch all keys (‘Installing system update’ will present for about 30 – 60 seconds earlier than exhibiting the Android system restoration menu choices).
  • Press the Volume down key to spotlight “wipe cache partition.”
  • Press the Power key to pick.
  • Press the Volume down key to spotlight “sure” and press the Power key to pick.
  • When the wipe cache partition is full, “Reboot system now” is highlighted.
  • Press the Power key to restart the machine.

Check if the issue nonetheless happens.

Perform a manufacturing facility reset

One final troubleshooting step it’s best to take into account is a manufacturing facility reset. This will revert your telephone again to its authentic manufacturing facility situation. Take word that this can erase your telephone information so ensure to create a backup copy earlier than continuing.

  • Turn off the telephone.
  • Press and maintain the Volume Up key and the Bixby key, then press and maintain the Power key.
  • When the inexperienced Android emblem shows, launch all keys (‘Installing system update’ will present for about 30 – 60 seconds earlier than exhibiting the Android system restoration menu choices).
  • Press the Volume down key a number of occasions to spotlight ‘wipe information / manufacturing facility reset’.
  • Press Power button to pick.
  • Press the Volume down key till ‘Yes — delete all consumer information’ is highlighted.
  • Press Power button to pick and begin the grasp reset.
  • When the grasp reset is full, ‘Reboot system now’ is highlighted.
  • Press the Power key to restart the machine.

After the reset it’s best to be sure that the telephone has the right APN settings earlier than it is possible for you to to entry the cell information community.

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