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How To Fix Samsung Galaxy Note 9 S Pen Not Working After Software Update

The #Samsung #Galaxy #Note9 is among the strongest Android gadgets launched final 12 months and is greatest often called a productiveness gadget. This telephone comes with a stylus referred to as an S Pen which helps shoppers work together with the gadget shortly and simply. Its massive 6.four inch Super AMOLED show is an efficient size to view varied multimedia information whereas its Snapdragon 845 processor paired with 8GB of RAM permits the telephone to run a number of apps with ease. Although this can be a strong performing gadget there are situations when sure points can happen which we will likely be addressing immediately. In this newest installment of our troubleshooting sequence we’ll deal with the Galaxy Note 9 S Pen not working after software update subject.

If you personal a Samsung Galaxy Note 9 or every other Android gadget for that matter then really feel free to contact us utilizing this . We will likely be very happy to help you with any concern that you might have together with your gadget. This is a free service we’re providing with no strings connected. We nevertheless ask that whenever you do contact us attempt to be as detailed as potential in order that an correct evaluation will be made and the right resolution will be given.

How To Fix Samsung Galaxy Note 9 S Pen Not Working After Software Update

Problem: My telephone is a Samsung Note 9. It did a system update this morning and now the S Pen will solely work for a pair minutes after its restarted, then it stops working all collectively. I’ve all of the S Pen settings turned on and it really works effective for the primary couple minutes the telephone activates after being restarted, however the , nothing. I depend on my S Pen to have the ability to operate the higher half of my display screen since I dropped it and cracked the display screen. Please assist.

Solution: While it’s probably that the issue will be brought on by the cracked display screen there’s additionally the chance that that is brought on by a software glitch because it occured proper after an update. Before performing the troubleshooting steps listed under it’s greatest to ensure that the telephone is operating on the newest software version. If an update is accessible then download and set up it first.

Perform a tender reset

A tender reset is normally carried out to refresh the telephone software. This motion normally fixes minor software glitches which may trigger points on the telephone.

  • Press and maintain the amount down button and don’t launch it.
  • Now press and maintain the Power key whereas holding down the amount down button.
  • Keep each keys held down collectively for 10 seconds or extra.

Once the telephone boots up test if the S Pen will work.

Make certain the S Pen Is Connected To Your telephone

If the S Pen isn’t correctly related to your telephone then it won’t work.

  • Ensure that the S Pen is inserted securely into the Note 9.
  • Tap on Settings > Advanced options > S Pen > S Pen distant > toggle the swap to the On place. Alternatively, open your Notification Panel and faucet on S Pen distant.

Check if the difficulty happens in Safe Mode

There are instances when an app you downloaded will trigger points on the telephone when they’re put in. To test if an app you downloaded is inflicting the issue you’ll have to begin the telephone in Safe Mode as solely the pre-installed apps are allowed to run on this mode.

  • Turn the gadget off.
  • Press and maintain the Power key previous the mannequin title display screen showing on the display screen.
  • When SAMSUNG seems on the display screen, launch the Power key.
  • Immediately after releasing the Power key, press and maintain the Volume down key.
  • Continue to carry the Volume down key till the gadget finishes restarting.
  • When Safe mode seems within the backside left nook of the display screen, launch the Volume down key.

In case the difficulty doesn’t happen on this mode then it’s more than likely brought on by an app you put in. Find out what app that is and uninstall it.

Wipe the cache partition of the telephone

There are instances when the cached knowledge saved within the devoted partition of the telephone can grow to be corrupted. When this occurs this it will normally trigger sure points to happen on the telephone. To remove the chance that that is what’s inflicting the issue you’ll have to wipe the cache partition of the telephone from the restoration mode.

  • Turn off the telephone.
  • Press and maintain the Volume Up key and the Bixby key, then press and maintain the Power key.
  • When the Android brand shows, launch all three keys.
  • An ‘Installing system update’ message will present for 30 – 60 seconds earlier than the Android system restoration menu choices seem.
  • Press the Volume down key a number of occasions to focus on wipe cache partition.
  • Press Power key to pick out.
  • Press the Volume down key to focus on sure, them and press the Power key to pick out.
  • When the wipe cache partition is full, Reboot system now’s highlighted.
  • Press the Power key to restart the gadget.

Check if the difficulty nonetheless happens.

Perform a manufacturing unit reset

In case the above steps fails to repair the issue then likelihood is that is brought on by previous software knowledge that has not been utterly eliminated in the course of the update course of. The greatest method to take care of this proper now’s to carry out a manufacturing unit reset. Take word that it will erase your telephone knowledge.

  • Turn off the telephone.
  • Press and maintain the Volume Up key and the Bixby key, then press and maintain the Power key.
  • When the inexperienced Android brand shows, launch all keys (‘Installing system update’ will present for about 30 – 60 seconds earlier than displaying the Android system restoration menu choices).
  • Press the Volume down key a number of occasions to focus on ‘wipe knowledge / manufacturing unit reset’.
  • Press Power button to pick out.
  • Press the Volume down key till ‘Yes — delete all consumer knowledge’ is highlighted.
  • Press Power button to pick out and begin the grasp reset.
  • When the grasp reset is full, ‘Reboot system now’ is highlighted.
  • Press the Power key to restart the gadget.

Once the reset is full don’t set up any apps in your telephone but. Try to test if you’re now ready to make use of the S Pen. In case the difficulty persists then that is more than likely brought on by a defective part wherein case you will want to deliver the telephone to a service heart and have it checked.

Engage with us

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