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How To Fix Samsung Galaxy J7 Screen Not Responding To Touch


Welcome to a different installment of our troubleshooting collection the place we purpose to assist our readers who personal the #Samsung #Galaxy #J7 repair the problems that they’re experiencing with their telephone. This explicit mannequin is a mid vary gadget that has a number of excellent options which is why it’s fashionable amongst customers. Although this can be a strong performing gadget there are situations when sure points can happen which we will likely be addressing immediately. In this newest installment of our troubleshooting collection we’ll sort out the Galaxy J7 display not responding to the touch difficulty.

If you personal a Samsung Galaxy J7 or another Android gadget for that matter then really feel free to contact us utilizing this . We will likely be very happy to help you with any concern that you might have together with your gadget. This is a free service we’re providing with no strings connected. We nonetheless ask that once you do contact us attempt to be as detailed as attainable in order that an correct evaluation could be made and the right answer could be given.  

How To Fix Samsung Galaxy J7 Screen Not Responding To Touch

Problem: Hi, I’ve a Samsung J7  simply lower than a 12 months outdated. Today my telephone display all of a sudden was not ready to reply to any touches on the display. There can also be bizarre colors that seem along with the display(white and purple w another color). The buttons are in a position to work, solely the display doesn’t perform( the higher part of the display abt the width of the finger can perform however something under that gained’t work). Please assist thanks PS. For the Android version, I’m not too positive about that.

Solution: Before performing the troubleshooting steps required for this explicit downside make it possible for the telephone battery has adequate cost by following the steps listed under.

  • Clean the charging port of the telephone utilizing a can of compressed air ensuring to take away any filth or particles caught in it.
  • Fully cost the telephone with a charging twine and wall charger which were examined to work on one other gadget.
  • If the telephone doesn’t cost with a wall charger then strive charging the gadget from a pc USB port.

Once the battery has adequate cost proceed with the troubleshooting steps listed under.

Perform a mushy reset

The very first thing you will have to do on this case is a mushy reset. This will normally resolve difficulty brought on by minor software glitches.

  • Press and maintain the Power and Volume down key for as much as 45 seconds.
  • Wait because the gadget restarts.

Check if the problem nonetheless happens

Start the telephone in Safe Mode

There are situations when an app you downloaded may cause this explicit difficulty. To examine if that is so you’ll have to begin the telephone in Safe Mode as solely the pre-installed apps are allowed to run on this mode.

  • Turn the gadget off.
  • Press and maintain the Power key previous the display with the gadget identify.
  • When ‘SAMSUNG’ seems on the display, launch the Power key.
  • Immediately after releasing the Power key, press and maintain the Volume down key.
  • Continue to carry the Volume down key till the gadget finishes restarting.
  • Safe mode will show within the backside left nook of the display.
  • Release the Volume down key once you see ‘Safe Mode’.

If your telephone begins on this mode then it is possible for you to to backup your telephone knowledge. Once that is performed it’s best to discover out what app is inflicting the issue then uninstall it.

Wipe the cache partition

There are situations when a corrupted system cached knowledge may cause this downside. It’s subsequently a good suggestion to delete this knowledge because the telephone will simply rebuild this knowledge when it begins once more.

  • Turn off the telephone.
  • Press and maintain the Volume Up key and the Home key, then press and maintain the Power key.
  • When the gadget emblem display shows, launch solely the Power key
  • When the Android emblem shows, launch all keys (‘Installing system update’ will present for about 30 – 60 seconds earlier than exhibiting the Android system restoration menu choices).
  • Press the Volume down key a number of instances key to focus on ‘wipe cache partition.’
  • Press the Power key to pick out.
  • Press the Volume down key to focus on ‘sure’ and press the Power key to pick out.
  • When the wipe cache partition is full, ‘Reboot system now’ is highlighted.
  • Press the Power key to restart the gadget.

Check if the problem nonetheless happens.

Perform a manufacturing facility reset

One final troubleshooting step to contemplate is a manufacturing facility reset. This will convey your telephone again to its authentic manufacturing facility situation. Take observe that your telephone knowledge will likely be deleted within the course of.

  • Turn off the telephone.
  • Press and maintain the Volume Up key and the Home key, then press and maintain the Power key.
  • When the gadget emblem display shows, launch solely the Power key
  • When the Android emblem shows, launch all keys (‘Installing system update’ will present for about 30 – 60 seconds earlier than exhibiting the Android system restoration menu choices).
  • Press the Volume down key a number of instances key to focus on ‘wipe knowledge / manufacturing facility reset.’
  • Press Power button to pick out.
  • Press the Volume down key till ‘Yes — delete all person knowledge’ is highlighted.
  • Press Power button to pick out and begin the grasp reset.
  • When the grasp reset is full, ‘Reboot system now’ is highlighted.
  • Press the Power key to restart the gadget.
  • With no apps put in within the telephone, attempt to examine if the problem nonetheless happens.

If the above steps doesn’t repair the issue then you will have to convey the telephone to a service heart and have it checked as that is almost certainly brought on by a defective part already.

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How To Fix Samsung Galaxy J7 Screen Not Responding To Touch

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