Home / Tips & Tricks / How To Fix Samsung Galaxy J7 Only Charges When Off

How To Fix Samsung Galaxy J7 Only Charges When Off

Welcome to a different installment of our troubleshooting collection the place we intention to assist our readers who personal the #Samsung #Galaxy #J7 repair the problems that they’re experiencing with their cellphone. This is one  of the higher mid vary Android gadget accessible out there because it has a number of glorious options. The cellphone has a 5.5 inch show and has giant 3300mAh battery for prolonged utilization time. Although this can be a stable performing gadget there are situations when sure points can happen which we can be addressing right now. In this newest installment of our troubleshooting collection we are going to sort out the Galaxy J7 solely prices when off situation.

If you personal a Samsung Galaxy J7 or every other Android gadget for that matter then really feel free to contact us utilizing this . We can be very happy to help you with any concern that you’ll have along with your gadget. This is a free service we’re providing with no strings connected. We nonetheless ask that while you do contact us attempt to be as detailed as attainable in order that an correct evaluation might be made and the proper answer might be given.  

How To Fix Samsung Galaxy J7 Only Charges When Off

Problem: Hi I’ve a metroPCS j7 and my cellphone will solely cost when it’s off and it’s gradual charging at that I’ve tried every little thing I manufacturing facility reset my cellphone I purchased a brand new battery I’ve changed my charging twine and block I’ve watch all types of movies and I cleared the cache I clear the charging port out I simply dont I received and app to test to ensure battery was okay and it’s and it’s getting three.6 v from wall charger which I feel is within the regular vary so idk what else to attempt.

Solution: Before performing any troubleshooting steps on this gadget it’s greatest to make it possible for it’s operating on the most recent software version. If an update is accessible then I counsel that you just download and set up it first.

Listed beneath are the really useful troubleshooting steps that it’s worthwhile to carry out for this specific downside

Clean the charging port of the cellphone

There are situations when filth and particles can accumulate within the charging port of the cellphone which might trigger charging issues. To make it possible for the charging port is clear you must clear it utilizing a can of compressed air.

Try utilizing a distinct charging twine and wall charger

To eradicate the potential of the issue being attributable to a defective charger you must attempt utilizing a distinct charging twine and wall charger.

Perform a mushy reset

Try refreshing the cellphone software by doing a mushy reset. This will often resolve situation attributable to minor software glitches.

  • Press and maintain the Power and Volume down key for as much as 45 seconds.
  • Wait because the gadget restarts.

Check if the problem nonetheless happens.

Check if the problem happens in Safe Mode

There are situations when an app you downloaded may cause this specific situation. To test if so you’ll have to begin the cellphone in Safe Mode as solely the pre-installed apps are allowed to run on this mode.

  • Turn the gadget off.
  • Press and maintain the Power key previous the display with the gadget title.
  • When ‘SAMSUNG’ seems on the display, launch the Power key.
  • Immediately after releasing the Power key, press and maintain the Volume down key.
  • Continue to carry the Volume down key till the gadget finishes restarting.
  • Safe mode will show within the backside left nook of the display.
  • Release the Volume down key while you see ‘Safe Mode’.

If the problem doesn’t happen on this mode then it might be attributable to an app you downloaded. Find out what app that is and uninstall it.

Wipe the cache partition

There are situations when a corrupted system cached information may cause this downside. It’s due to this fact a good suggestion to delete this information because the cellphone will simply rebuild this information when it begins once more.

  • Turn off the cellphone.
  • Press and maintain the Volume Up key and the Home key, then press and maintain the Power key.
  • When the gadget emblem display shows, launch solely the Power key
  • When the Android emblem shows, launch all keys (‘Installing system update’ will present for about 30 – 60 seconds earlier than exhibiting the Android system restoration menu choices).
  • Press the Volume down key a number of occasions key to spotlight ‘wipe cache partition.’
  • Press the Power key to pick.
  • Press the Volume down key to spotlight ‘sure’ and press the Power key to pick.
  • When the wipe cache partition is full, ‘Reboot system now’ is highlighted.
  • Press the Power key to restart the gadget.

Check if the problem nonetheless happens.

Perform a manufacturing facility reset

One final troubleshooting step to think about is a manufacturing facility reset. This will convey your cellphone again to its authentic manufacturing facility situation. Take be aware that your cellphone information can be deleted within the course of so ensure that to create a backup copy earlier than continuing.

  • Turn off the cellphone.
  • Press and maintain the Volume Up key and the Home key, then press and maintain the Power key.
  • When the gadget emblem display shows, launch solely the Power key
  • When the Android emblem shows, launch all keys (‘Installing system update’ will present for about 30 – 60 seconds earlier than exhibiting the Android system restoration menu choices).
  • Press the Volume down key a number of occasions key to spotlight ‘wipe information / manufacturing facility reset.’
  • Press Power button to pick.
  • Press the Volume down key till ‘Yes — delete all person information’ is highlighted.
  • Press Power button to pick and begin the grasp reset.
  • When the grasp reset is full, ‘Reboot system now’ is highlighted.
  • Press the Power key to restart the gadget.
  • With no apps put in within the cellphone, attempt to test if the problem nonetheless happens.

If the above steps doesn’t repair the issue then you will want to convey the cellphone to a service middle and have it checked as this might already be attributable to a defective element.

Engage with us

Feel free to ship us your questions, recommendations and issues you’ve encountered whereas utilizing your Android cellphone. We assist each Android gadget that’s accessible out there right now. And don’t fear, we gained’t cost you a single penny to your questions. Contact us utilizing this . We learn each message we obtain however can’t assure a fast response. If we had been in a position that can assist you, please assist us unfold the phrase by sharing our posts with your folks.

Check Also

how to turn off autocorrect on galaxy note 9 310x165 - How To Fix Samsung Galaxy A6 Apps Randomly Opening

How To Fix Samsung Galaxy A6 Apps Randomly Opening

The #Samsung #Galaxy #A6 is among the A collection units launched final 12 months by …

Leave a Reply

Your email address will not be published. Required fields are marked *