Welcome to a different installment of our troubleshooting the place we goal to assist our readers who personal the #Samsung #Galaxy #J6 repair the problems that they’re experiencing with their cellphone. This is the most recent addition to the J collection of smartphones that’s greatest identified for having good specs whereas being priced within the funds vary. This cellphone sports activities a 5.6 inch Super AMOLED show and makes use of the Exynos 7870 processor mixed with 4GB of RAM. Although this can be a stable performing machine there are cases when sure points can happen which we shall be addressing at present. In this newest installment of our troubleshooting collection we’ll deal with the Galaxy J6 retains on restarting difficulty.
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How To Fix Samsung Galaxy J6 Randomly Restarting
Problem: Hello, I personal a J6 from roughly two months. However lately I’ve seen that once I use so much my cellphone it tends to restart by itself. It overheats too. I additionally went to Samsung to make them examine it and so they did a manufacturing unit reset. After that, my cellphone was working properly however once more after just a few days it restarted by itself twice. Plus my cellphone lags so much. I used to be questioning if all that is attributable to the overuse of the machine. Could you please give me any options? Thank you!
Solution: Before troubleshooting this difficulty it’s greatest to guarantee that your cellphone is working on the most recent software version. If an update is out there then it’s best to download and set up it first in your cellphone.
Remove the micro SD card
When the cardboard you’re utilizing develops some corrupted sectors then the cellphone could have problem accessing the information in it which can often trigger the machine to restart. If your cellphone has a micro SD card put in then I recommend that you simply take away it first as this could possibly be inflicting the issue.
Perform a delicate reset
Refreshing the cellphone software can often repair minor software associated points that happen on the machine. To carry out a delicate reset simply press and maintain each energy and quantity down buttons till the machine restarts.
Check if the issue happens in Safe Mode
There are cases when an app you downloaded and put in in your cellphone could cause this downside. To examine if so you will have to begin the cellphone in Safe Mode as solely the pre-installed apps are allowed to run on this mode.
- Turn off the machine.
- Press and maintain the Power key for one or two seconds to activate the machine.
- When the Samsung brand shows, press and maintain the Volume down key till the lock display screen shows.
If the cellphone doesn’t randomly restart on this mode then the issue could possibly be attributable to an app you downloaded. Find out what app that is and uninstall it.
Wipe the cache partition of the cellphone
Your cellphone will often retailer probably the most generally used knowledge in a particular partition in its cupboard space. This permits the machine to run quicker permitting for a greater Android expertise. There are nonetheless instances when this knowledge can turn into corrupted inflicting points to happen on the cellphone. To eradicate this risk you will have to wipe the cache partition of the cellphone from the restoration mode.
- Turn off the cellphone.
- Press after which maintain the Home and Volume UP keys, then press and maintain the Power key.
- When the Samsung Galaxy J6 brand exhibits on the display screen, launch the Power key however proceed holding the Home and Volume Up keys.
- When the Android brand exhibits, you might launch each keys and depart the cellphone be for about 30 to 60 seconds.
- Using the Volume Down key, navigate via the choices and spotlight ‘wipe cache partition.’
- Once highlighted, you might press the Power key to pick out it.
- Now spotlight the choice ‘Yes’ utilizing the Volume Down key and press the Power button to pick out it.
- Wait till your cellphone is completed wiping the cache partition. Once accomplished, spotlight ‘Reboot system now’ and press the Power key.
- The cellphone will now reboot
Perform a manufacturing unit reset
One final troubleshooting step that it’s best to think about is a manufacturing unit reset which can revert the cellphone again to its unique manufacturing unit situation. Since your cellphone knowledge shall be deleted within the course of it’s best to create a backup copy first earlier than continuing.
- Turn off the cellphone.
- Press and maintain the Volume Up key and the Home key, then press and maintain the Power key.
- When the machine brand display screen shows, launch solely the Power key
- When the Android brand shows, launch all keys (‘Installing system update’ will present for about 30 – 60 seconds earlier than exhibiting the Android system restoration menu choices).
- Press the Volume down key a number of occasions key to spotlight ‘wipe knowledge / manufacturing unit reset.’
- Press Power button to pick out.
- Press the Volume down key till ‘Yes — delete all person knowledge’ is highlighted.
- Press Power button to pick out and begin the grasp reset.
- When the grasp reset is full, ‘Reboot system now’ is highlighted.
- Press the Power key to restart the cellphone.
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