Home / Tips & Tricks / How To Fix Samsung Galaxy J3 Stuck On Downloading Software Update Screen

How To Fix Samsung Galaxy J3 Stuck On Downloading Software Update Screen

The #Samsung #Galaxy #J3 is without doubt one of the finest funds Android smartphone mannequin obtainable out there immediately. It has a number of variants the most recent of which is the 2018 version of the system. This cellphone has a 5 inch IPS LCD show and makes use of the Exynos 7570 processor mixed with 2GB of RAM. It additionally makes use of a detachable 2600 mAh battery which is a bonus to most individuals as they’ll simply change the cellphone battery. Although that is strong performing system there are cases when sure points can happen which we might be addressing immediately. In this newest installment of our troubleshooting sequence we are going to deal with the Galaxy J3 caught on downloading software update display concern.

If you personal a Samsung Galaxy J3 or every other Android system for that matter then really feel free to contact us utilizing this . We might be very happy to help you with any concern that you’ll have together with your system. This is a free service we’re providing with no strings hooked up. We nonetheless ask that while you do contact us attempt to be as detailed as attainable in order that an correct evaluation may be made and the proper resolution may be given.  

How To Fix Samsung Galaxy J3 Stuck On Downloading Software Update Screen

Problem: I’ve a Samsung Galaxy J3 Luna.  Service supplier is Tracfone. Recently, I began getting texts saying there have been updates to download.  When I attempt to download them, it simply says “downloading software update” for hours and hours and by no means stops.  I’ve tried pulling the battery and letting it relaxation for some time and attempting once more. I’ve additionally cleared the cache partition, I feel it’s known as.  I’d respect any assist. Although, I’m wondering how large a deal it truly is since I principally use my cellphone as a cellphone. Then once more, there are some apps I’m going to wish within the close to future.  Thank you.

Solution: Before performing any troubleshooting steps on this cellphone you need to ensure that it’s linked to a quick and steady Wi-Fi community. If attainable, strive connecting the cellphone to a special Wi-Fi community then examine if the difficulty nonetheless happens.

Since this concern is almost certainly brought on by a software glitch we might be concentrating our troubleshooting efforts on the software of the cellphone. Follow the troubleshooting steps listed under to repair the issue.

Perform a comfortable reset

Most points akin to this will normally be mounted by doing a comfortable reset. This is normally the very first thing you’ll have to do when the cellphone is unresponsive nonetheless this may even work on this case as it’s going to refresh the cellphone software. This is finished by taking out the battery and urgent on the facility button for no less than a minute. Reinsert the battery then activate the cellphone. Check if the difficulty nonetheless happens.

Check if the issue happens in Safe Mode

There are cases when an app you downloaded could cause this explicit downside. To examine if that is so you’ll have to begin the cellphone in Safe Mode as solely the pre-installed apps are allowed to run on this mode.

  • Turn the system off.
  • Press and maintain the Power key previous the display with the system title.
  • When ‘SAMSUNG’ seems on the display, launch the Power key.
  • Immediately after releasing the Power key, press and maintain the Volume down key.
  • Continue to carry the Volume down key till the system finishes restarting.
  • Safe mode will show within the backside left nook of the display.
  • Release the Volume down key while you see ‘Safe Mode’.

If the issue doesn’t happen on this mode then it could possibly be brought on by an app you downloaded. Find out what app that is and uninstall it.

Wipe the cache partition of the cellphone

There are instances when the momentary knowledge of the cellphone software can get corrupted which may end result to points occurring on the system. The smartest thing to do on this state of affairs is to wipe the cache partition of the cellphone from the restoration mode.

  • Turn off the cellphone.
  • Press and maintain the Volume Up and Home keys.
  • Press and maintain the Power key till the system vibrates, then launch it. Keep urgent the Volume Up and Home keys the whole time.
  • When you see the Android Recovery display, launch the Volume Up and Home keys.
  • Use the Volume keys to scroll right down to Wipe cache partition, then use the Power key to pick it.
  • Use the Volume keys to scroll right down to Yes, then use the Power key to pick it.
  • Use the Volume keys to scroll right down to Reboot system now, then use the Power key to pick it.

Check if the difficulty nonetheless happens.

Perform a manufacturing unit reset

One final troubleshooting step to think about is a manufacturing unit reset. This will revert the cellphone again to its unique manufacturing unit situation and can normally repair the issue in case is is brought on by a software glitch. Take notice that this may erase your cellphone knowledge.

  • Turn off the cellphone.
  • Press and maintain the Volume Up key and the Home key, then press and maintain the Power key.
  • When the system emblem display shows, launch solely the Power key
  • When the Android emblem shows, launch all keys (‘Installing system update’ will present for about 30 – 60 seconds earlier than exhibiting the Android system restoration menu choices).
  • Press the Volume down key a number of instances key to focus on ‘wipe knowledge / manufacturing unit reset.’
  • Press Power button to pick.
  • Press the Volume down key till ‘Yes — delete all person knowledge’ is highlighted.
  • Press Power button to pick and begin the grasp reset.
  • When the grasp reset is full, ‘Reboot system now’ is highlighted.
  • Press the Power key to restart the system.

Immediately examine if the difficulty nonetheless happens after the reset. In case the difficulty nonetheless persists after the manufacturing unit reset then you need to carry the cellphone to a service middle and have it checked.

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