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How to fix LG G7 ThinQ unresponsive screen issue

One of the troublesome points to cope with when it comes to smartphones is an unresponsive screen drawback. Today’s troubleshooting article will attempt to resolve unresponsive screen drawback on LG G7 ThinQ. Find out the methods to examine whether or not or not your machine wants restore, or if there’s one thing that you are able to do in your degree to fix it.

Before we proceed, we wish to remind you that in case you are on the lookout for options to your individual #Android issue, you possibly can contact us through the use of the link supplied on the backside of this web page. When describing your issue, please be as detailed as attainable so we will simply pinpoint a related answer. If you possibly can, kindly embody the precise error messages you might be getting to give us an thought the place to begin. If you may have already tried some troubleshooting steps earlier than emailing us, ensure to point out them so we will skip them in our solutions.

Problem: LG G7 ThinQ unresponsive screen issue

I dropped my cellphone and it shattered a small space on the underside proper facet of the cellphone. The cellphone was nonetheless purposeful after.  I made calls and texted. Screen labored all buttons and capabilities labored. Then it died and the screen is now black and unresponsive after I charged it.  I can flip it on and I can see that I’ve notifications of inexperienced blue and purple lights however that’s all. The screen stays black and no calls got here by way of both.  Obviously some form of messaging got here by way of if I’ve a inexperienced gentle notification. 

Solution: Based on the outline of the issue, failure is the more than likely cause why the screen might have stopped responding. It might had been bodily impacted badly inflicting it to cease working. To examine if that’s the case, you possibly can attempt to do some oblique troubleshooting steps. Keep in thoughts that if there’s certainly failure in your case, the options under could also be futile as they’re meant to examine just for attainable software points.

Force reboot your LG G7 ThinQ

Whether your  LG G7 ThinQ is merely appearing humorous, sluggish, or has develop into completely unresponsive, it’s vital that you just carry out a easy but typically efficient troubleshooting step: compelled reboot. This received’t delete any private information so it may be completed safely. Forced reboot is the equal of bodily eradicating the battery. While you possibly can’t disconnect the battery out of your LG G7 ThinQ, you possibly can simulate its results by doing a compelled reboot. To do this, merely press and maintain the Power and Volume down key for eight seconds. This will pressure the machine to shut down as if the battery has been disconnected, after which flip again on, as in case you’ve inserted the battery once more.

Charge utilizing one other set of equipment

If you’ve been utilizing an previous USB cable, get a brand new one and see if that can assist. USB cables go unhealthy time beyond regulation, particularly in case you don’t care for them. The tiny wires inside can break simply. The extra of those wires are damaged, the much less the carrying capability of the mentioned cable when charging. Eventually, not sufficient wires will probably be there to switch vitality from the adapter to the cellphone, ensuing to poor charging efficiency.

When changing the cable, attempt to get an official USB cable from LG.

Observe in Safe Mode

In case there’s an app that’s interfering with Android and stopping the screen from working correctly, you possibly can attempt to see what occurs on Safe Mode. On this mode, no third get together app (downloaded apps) will probably be permitted to run. So, if the cellphone works on protected mode with none issues in any respect, you possibly can wager a nasty app is the wrongdoer.

To restart your LG G7 ThinQ to protected mode:

  1. With the screen on, press and maintain the Power key.
  2. In the choices menu that shows, press and maintain Power off.
  3. When prompted to restart in Safe Mode, faucet OK.
  4. After your machine restarts, it shows Safe mode on the backside of the screen.
  5. Use the machine for at the least 24 hours whereas it’s on protected mode. This ought to offer you sufficient time to see if there’s any distinction in efficiency.

If there’s no drawback on protected mode, you possibly can attempt to pinpoint the app by doing these steps:

  1. Boot to protected mode.
  2. Check for the issue.
  3. Once you’ve confirmed third get together app is to blame, you can begin uninstalling apps individually. We recommend that you just start with the newest ones you added.
  4. After you uninstall an app, restart the cellphone to regular mode and examine for the issue.
  5. If your LG G7 ThinQ continues to be problematic, repeat steps 1-Four.

Master reset

Restoring the software defaults of your machine might assist in fixing the issue. This can occur if the rationale for the issue is attributable to a software bug. To manufacturing unit reset your LG G7 ThinQ:

  1. Back up all information on the interior reminiscence earlier than performing a grasp reset.
  2. Turn off the machine.
  3. Press and maintain the Power and Volume down buttons.
  4. When the LG brand seems, rapidly launch after which re-hold the Power button whereas persevering with to maintain the Volume down button.
  5. When the ‘Delete all person information (together with LG and provider apps) and reset all settings’ message seems, use the Volume down button to spotlight Yes.
  6. Press the Power button to reset the machine.

Get skilled assist

If the screen has develop into useless or completely unresponsive and you may’t do something with the machine, skip the options above and permit a technician to look at it. Depending on the harm, the machine could also be repaired. If not, you’ll most likely have to find yourself changing it.


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If you might be one of many customers who encounters an issue along with your machine, tell us. We supply options for Android-related issues for free so in case you have an issue along with your Android machine, merely fill within the quick questionnaire in  and we are going to attempt to publish our solutions within the subsequent posts. We can’t assure a fast response so in case your issue is time delicate, please discover one other means to resolve your drawback.

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