Home / Tips & Tricks / How to fix Google Play Store “Error retrieving information from server [RPC:S-7:…

How to fix Google Play Store “Error retrieving information from server [RPC:S-7:…

This error message might happen whilst you’re downloading or updating an app regardless whether or not it’s paid or free. It might happen to all Android units because it’s app- or device-specific error however a difficulty with the Google Play Store. It can even forestall you from downloading different apps as a result of it might happen instantly as soon as the Play Store is opened.

Don’t fear although as a result of this downside may be fastened and that’s the very function of this publish. I’ll information you in troubleshooting your Android cellphone that’s bugged down by this error message. I’ll share with you the answer we’ve been utilizing in addressing related points prior to now. So, when you’ve got an Android cellphone that retains on exhibiting this error whenever you download apps, proceed studying as this publish might have the opportunity to enable you to.

For smartphone house owners who discovered our website whereas attempting to discover a answer, attempt to see in case your cellphone is without doubt one of the units we assist. If it’s, then go to the troubleshooting web page for that machine, flick thru it to discover points which can be related with yours and really feel free to use our options and workarounds. However, in the event you nonetheless want our assist after that, then refill our and hit submit to contact us.

Now going again to our troubleshooting, right here’s what you want to do about this downside…

  1. Reset community settings.
  2. Clear Google Play Store cache and information.
  3. Remove Google account and set it up once more.
  4. Perform the Master Reset.

Here’s the explanation why you want to do these procedures.

Reset Network Settings. It’s needed as a result of more often than not this error exhibits up when the web connection is interrupted in the course of the download. Interruption might have occurred within the background and since we don’t know for positive if it’s simply a difficulty with the community the place you cellphone is related or an issue with the firmware that resulted to a community downside, it’s greatest to simply reset all community settings. Newer smartphones now have this sort of choice below the reset part within the Settings relying on the firmware that’s operating in your machine. If the error continues to bug you even after doing this process, then transfer on to the following one.

  1. From the Home display, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > General Management > Reset > Reset community settings.
  4. If you’ve got arrange a PIN, enter it.
  5. Tap RESET SETTINGS. Once full, a affirmation window will seem.

Clear cache and information of Google Play Store. By doing this, you’re resetting the app again to its default settings and configuration. You’re not additionally simply deleting its cache and information, you’re changing them with new ones. Based on studies from customers who’ve encountered this error, this process is the simplest however there’s no assure that it’ll fix the issue. Therefore, if the error nonetheless exhibits up even after doing this, then transfer on to the following process.

Remove Google account and set it up once more. When you’re downloading apps from the Play Store, your cellphone will move via a sequence of authentication processes carried out via your Google account. There are instances when your machine will exit of sync with the server and a few errors might happen within the background whilst you’re downloading some apps which can outcome to the incidence of the error. That’s the explanation you would want to take away your account from your cellphone and set it up once more. This will be sure that your cellphone is correctly synced with Google’s servers. However, if the issue continues to happen after this, then attempt the following answer.

Perform the Master or Factory reset. If all the things else fails to remedy the issue, then your final resort is the grasp reset. It will tackle all software-related issues together with Play Store errors. Before the reset, make sure that to create a backup or transfer your vital recordsdata to the SD card, pc or again them up within the cloud. During the reset, these recordsdata might be deleted and also you will not be in a position to retrieve them after that.

More typically, that is the way you carry out a grasp reset on an Android cellphone however it might differ relying on the make of your machine. Nevertheless, it’s the identical course of…

  1. Back up information on the inner reminiscence. If you’ve got signed right into a Samsung account on the machine, you’ve got activated Anti-theft and can want your Samsung credentials to end the grasp reset.
  2. Turn off the machine.
  3. Press and maintain the Volume Up key and the Bixby key, then press and maintain the Power key.
  4. When the inexperienced Android brand shows, launch all keys (‘Installing system update’ will present for about 30 – 60 seconds earlier than exhibiting the Android system restoration menu choices).
  5. Press the Volume down key a number of instances to spotlight ‘wipe information / manufacturing facility reset’.
  6. Press Power button to choose.
  7. Press the Volume down key till ‘Yes — delete all consumer information’ is highlighted.
  8. Press Power button to choose and begin the grasp reset.
  9. When the grasp reset is full, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the machine.

I hope that this how-to publish has helped you a technique or one other. Please assist us unfold the phrase by sharing this publish to your pals or individuals who may additionally have related issues. Thanks for studying!


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