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How to fix Galaxy S9 “Couldn’t establish a secure connection” error


How to fix Galaxy S9 “Couldn’t establish a secure connection” error

Are you getting “Couldn’t establish a secure connection” error on Galaxy S9? Learn how to cope with it by following this quick information.

Before we proceed, we would like to remind you that if you’re on the lookout for options to your individual #Android subject, you’ll be able to contact us through the use of the link supplied on the backside of this web page. When describing your subject, please be as detailed as doable so we will simply pinpoint a related resolution. If you’ll be able to, kindly embody the precise error messages you’re getting to give us an thought the place to begin. If you could have already tried some troubleshooting steps earlier than emailing us, ensure to point out them so we will skip them in our solutions.

What to do when you encounter “Couldn’t establish a secure connection” error on Galaxy S9

Some Android customers encounter “Couldn’t establish a secure connection” error for a lot of totally different causes. If you occur to expertise getting this error when visiting a web site in your S9, one of many options must be on this information.

Verify web site is working

First and foremost, earlier than doing any troubleshooting in your Galaxy S9, you need to ensure that it’s not a web site subject. The greatest method to do that’s by verifying if the web site you’re making an attempt to entry is NOT down or having issues. You can try this by checking it out utilizing one other smartphone. If you utilize a laptop to examine, just be sure you entry the cell version of the location and never its desktop version. If the location is working, then you have to proceed to the following troubleshooting steps beneath.

Force give up the browser app

In some circumstances, “Couldn’t establish a secure connection” error might be attributable to a non permanent glitch throughout the browser. A fast restart of the app might fix it. On your Galaxy S9, faucet on the Recent Apps button (the one on the left of the Bixby button). Once the listing of apps reveals, discover the browser app and faucet on the X on the higher proper to shut it. After that, open the browser app once more and see if you’re in a position to load the location high quality.

Forced restart your S9

To examine if the issue is due to a non permanent bug, you’ll be able to strive to simulate the results of a “battery pull.” Doing this resolution is commonly efficient in fixing minor bugs that developed after letting a system run for a while. If you haven’t tried it but, comply with the steps beneath on how to do it:

  1. Press and maintain the Power + Volume Down buttons for roughly 10 seconds or till the system energy cycles. Allow a number of seconds for the Maintenance Boot Mode display to seem.
  2. From the Maintenance Boot Mode display, choose Normal Boot. You can use the amount buttons to cycle via the obtainable choices and the decrease left button (beneath the amount buttons) to choose. Wait for up to 90 seconds for the reset to full.

Clear cache partition

Android makes use of a set of non permanent information known as cache to load apps shortly. In some conditions, this cache might get outdated, corrupted, or buggy. To be certain that there’s no points from the system cache in any way, you’ll be able to strive to clear the cache partition. This will erase the present system cache to drive the system to create a new one. Here’s the way it’s carried out:

  1. Turn off the system.
  2. Press and maintain the Volume Up key and the Bixby key, then press and maintain the Power key.
  3. When the inexperienced Android brand shows, launch all keys (‘Installing system update’ will present for about 30 – 60 seconds earlier than exhibiting the Android system restoration menu choices).
  4. Press the Volume down key a number of instances to spotlight ‘wipe cache partition’.
  5. Press Power button to choose.
  6. Press the Volume down key till ‘sure’ is highlighted and press the Power button.
  7. When the wipe cache partition is full, “Reboot system now” is highlighted.
  8. Press the Power key to restart the system.

Update your browser

Installing app updates typically work in fixing issues. In your case, we extremely suggest that you just see to it that the browser you’re utilizing is the newest version. This lessens the probabilities of points from creating and might doubtlessly fix the present bug as properly.

Clear cache of browser app

Should the difficulty proceed at this level, you’ll be able to additional troubleshoot the app by clearing its cache. Like Android OS, apps use a cache to assist it work sooner. Sometimes, efficiency issues or different unexplained bugs might happen due to a corrupted app cache. To ensure that it’s not an app cache subject, you need to clear the present cache. This will drive the system to create a new cache when you begin utilizing the app afterwards. Here’s how to clear an app cache:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings on the higher proper (three-dot icon).
  4. Select Show system apps.
  5. Find and faucet your app.
  6. Tap Storage.
  7. Tap Clear cache button.
  8. Restart your S9 and examine for the issue.

Reset browser to defaults (clear information)

A comply with up to the earlier troubleshooting step is clearing an app’s information. Basically, if you clear an app’s information, you’re successfully returning all its settings to manufacturing facility state and uninstalling the updates. This signifies that the app in query is reverted to its identified secure type since all of the added updates, enhancements, and modifications are all taken away. If the reason for the issue is due to one of many add-ons to the app, this can be an efficient resolution. Here’s how to do it:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings on the higher proper (three-dot icon).
  4. Select Show system apps.
  5. Find and faucet your app.
  6. Tap Storage.
  7. Tap Clear Data button.
  8. Restart your S9 and examine for the issue.

Use one other browser

The factor is, not each app hassle is fixable in your finish. There might be coding issues that a developer wants to act on and it could actually’t be remedied by the consumer. It is because of this that we recommend that you just go search for one other browser app. There are many good alternate options for the inventory Samsung internet browser so simply go to the Play Store and set up one. Start with different identified good browsers like Google Chrome, Mozilla Firefox, Opera, and many others.

Reset community settings

Clearing your system’s community settings is among the must-do troubleshooting steps on this case. There could also be some community configuration points that causes the browser to not open the location correctly. Take notice that the next will happen:

  • Stored Wi-Fi networks can be deleted.
  • Paired Bluetooth units can be deleted.
  • Background information sync settings can be turned on.
  • Data restrictive settings in functions that had been manually turned on/off by the client can be reset to the default setting.
  • Network choice mode can be set to automated.

To reset the community connections:

  1. From the Home display, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > General Management > Reset > Reset community settings.
  3. Tap RESET SETTINGS.
  4. If you could have arrange a PIN, enter it.
  5. Tap RESET SETTINGS. Once full, a affirmation window will seem.

Observe on Safe Mode

If the issue stays at this level, the following good factor to do is to examine if a unhealthy app is to blame. You can try this by working your S9 to secure mode. Here are the steps to run your system to secure mode:

  1. Turn the system off.
  2. Press and maintain the Power key previous the mannequin identify display.
  3. When “SAMSUNG” seems on the display, launch the Power key.
  4. Immediately after releasing the Power key, press and maintain the Volume down key.
  5. Continue to maintain the Volume down key till the system finishes restarting.
  6. Safe mode will show within the backside left nook of the display.
  7. Release the Volume down key if you see Safe Mode.

While on secure mode, all third get together or downloaded functions are suspended. You received’t give you the chance to use them as they will’t run. If you’re able to load the web site in your browser whereas the system is on secure mode, you could have a third get together app downside. Third get together apps are those who you added after you initially arrange the telephone. Even apps from Google or Samsung that you just added after unboxing the system for the primary time are thought-about third get together on this sense in order that they’ll not run on Safe Mode. To determine which of your apps is inflicting the difficulty, you must boot the telephone again to secure mode and comply with these steps:

  1. Boot to secure mode.
  2. Check for the issue.
  3. Once you’ve confirmed that a third get together app is to blame, you can begin uninstalling apps individually. We recommend that you just start with the latest ones you added.
  4. After you uninstall an app, restart the telephone to regular mode and examine for the issue.
  5. If your S9 continues to be problematic, repeat steps 1-Four.

Reset all settings

This process is separate from the earlier one because it covers all settings of your Android system and never simply the apps. To do that, comply with the steps beneath:

  1. From the Home display, swipe up on an empty spot to open the Apps tray.
  2. Tap General Management > Reset settings.
  3. Tap Reset settings.
  4. If you could have arrange a PIN, enter it.
  5. Tap Reset settings. Once full a affirmation window will seem.

Factory reset

The almost certainly reason for the issue is software-related so manufacturing facility reset will almost certainly fix it at this level. This is an inevitable resolution that you must do if all our ideas above received’t assist. Here’s how to do it:

  1. Create a backup of your information.
  2. Turn off the system.
  3. Press and maintain the Volume Up key and the Bixby key, then press and maintain the Power key.
  4. When the inexperienced Android brand shows, launch all keys (‘Installing system update’ will present for about 30 – 60 seconds earlier than exhibiting the Android system restoration menu choices).
  5. Press the Volume down key a number of instances to spotlight ‘wipe information / manufacturing facility reset’.
  6. Press Power button to choose.
  7. Press the Volume down key till ‘Yes — delete all consumer information’ is highlighted.
  8. Press Power button to choose and begin the grasp reset.
  9. When the grasp reset is full, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the system.

 


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How to fix Galaxy S9 “Couldn’t establish a secure connection” error

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