How to fix Galaxy S8 won’t install software update issue

Are you having hassle along with your Galaxy S8 not downloading software updates? We know that there are various S8 homeowners having this drawback. If you’re certainly one of them, study what to do by following our strategies beneath.

Before we proceed, we wish to remind you that if you’re searching for options to your individual #Android issue, you possibly can contact us by utilizing the link supplied on the backside of this web page. When describing your issue, please be as detailed as attainable so we are able to simply pinpoint a related resolution. If you possibly can, kindly embody the precise error messages you’re getting to give us an thought the place to begin. If you have got already tried some troubleshooting steps earlier than emailing us, ensure to point out them so we are able to skip them in our solutions.

Problem: Galaxy S8 won’t install software update

My mother’s Galaxy S8 has been saying downloading software update. Please don’t go away WiFi protection space , for some hours now. The progress bar continues to be at zero and haven’t moved. The telephone has been in WiFi vary for that entire day . The bizarre factor can also be we are able to additionally do different issues on the telephone however the “software update “ stays the identical . If y’all can assist us it could be nice and thanks!

Solution: There’s a lot of troubleshooting steps that you could strive to fix this issue. Follow our strategies beneath and see which one will be just right for you.

Make room for updates

Ensure that your Galaxy S8 is prepared to obtain the brand new update. You can do this by having at the very least 1GB of free space for storing. If there’s at the moment not sufficient room, delete some apps or transfer non-system crucial recordsdata akin to photographs, movies, paperwork, music, and many others. to an SD card, laptop, or one other telephone. Most system update recordsdata are comparatively huge so having at the very least 1GB of free house is vital. If you possibly can free up extra space than that, then that’s even higher.

Clear cache partition

Some updates might not proceed usually if the present system cache is corrupted. To make sure that there’s no cache issue, strive to clear your gadget’s cache partition. Here’s how:

  1. Turn off the gadget.
  2. Press and maintain the Volume Up key and the Bixby key, then press and maintain the Power key.
  3. When the Android brand shows, launch all keys (‘Installing system update’ will present for about 30 – 60 seconds earlier than exhibiting the Android system restoration menu choices).
  4. Press the Volume down key to spotlight “wipe cache partition.”
  5. Press the Power key to choose.
  6. Press the Volume down key to spotlight “sure” and press the Power key to choose.
  7. When the wipe cache partition is full, “Reboot system now” is highlighted.
  8. Press the Power key to restart the gadget.

Reset app preferences

Another great way to clear up this drawback is by ensuring that you just set all apps again to their identified working state. This is finished by resetting all apps again to their unique configuration. Here’s how:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap More settings (three-dot) icon on the higher proper.
  4. Tap Reset app preferences.

Download update on Safe Mode

In case one of many apps is stopping the update from continuing, you possibly can strive to restart your S8 to protected mode. Doing so blocks all downloaded apps from working. So, in case your S8 updates on protected mode solely, you possibly can guess an app is the perpetrator.

  1. Turn the gadget off.
  2. Press and maintain the Power key previous the mannequin identify display screen.
  3. When “SAMSUNG” seems on the display screen, launch the Power key.
  4. Immediately after releasing the Power key, press and maintain the Volume down key.
  5. Continue to maintain the Volume down key till the gadget finishes restarting.
  6. Safe mode will show within the backside left nook of the display screen.
  7. Release the Volume down key once you see Safe Mode.

If you assume there’s an app drawback, you want to use the method of elimination to establish it. Here’s how:

  1. Boot to protected mode.
  2. Check for the issue.
  3. Once you’ve confirmed third get together app is to blame, you can begin uninstalling apps individually. We counsel that you just start with the latest ones you added.
  4. After you uninstall an app, restart the telephone to regular mode and examine for the issue.
  5. If your S8 continues to be problematic, repeat steps 1-Four.

Factory reset

Wiping the telephone and returning its software again to their defaults will be the solely resolution that you could strive. You ought to strive to manufacturing facility reset your gadget if not one of the strategies above fail. Here’s how:

  1. Create a backup of your private knowledge.
  2. Turn off the gadget.
  3. Press and maintain the Volume Up key and the Bixby key, then press and maintain the Power key.
  4. When the inexperienced Android brand shows, launch all keys (‘Installing system update’ will present for about 30 – 60 seconds earlier than exhibiting the Android system restoration menu choices).
  5. Press the Volume down key a number of occasions to spotlight ‘wipe knowledge / manufacturing facility reset’.
  6. Press Power button to choose.
  7. Press the Volume down key till ‘Yes — delete all person knowledge’ is highlighted.
  8. Press Power button to choose and begin the grasp reset.
  9. When the grasp reset is full, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the gadget.


There are some particular conditions that workarounds talked about beneath might apply.

Unroot (elective)

This attainable workaround is just relevant for rooted units. Some root software might deliberately block Samsung or service updates. If your S8 is rooted, strive to unroot it first earlier than putting in updates once more.

Block software updates

If you possibly can’t determine the reason for the issue and the update notifications have turn out to be annoying, you possibly can deliberately block them from showing utilizing third get together apps. Most carrier-provided telephones don’t have an possibility to flip off system update notifications so blocking them is just not attainable. If you have got such a telephone, strive to discover apps like Package Disabler Pro+ (Samsung) in Play Store to block Samsung updates. When utilizing these kind of apps, ensure to perform some research first as they usually collect extra knowledge from the gadget and should even compromise the system. There’s a motive why Google retains blocking Package Disabler Pro+ (Samsung) from the Play Store.

Make positive gadget is appropriate with community

Phones initially designed for a sure community won’t be able to update Android when utilized in a distinct service. For instance, an AT&T Galaxy S8 won’t find a way to install Android update if unlocked and utilized in a T-Mobile community. If your S8 was not supplied by your service, this can be the explanation for the issue. Talk to your service about it to see if there’s one thing that they’ll do to assist.


Engage with us

If you’re one of many customers who encounters an issue along with your gadget, tell us. We supply options for Android-related issues for free so you probably have an issue along with your Android gadget, merely fill within the quick questionnaire in  and we’ll strive to publish our solutions within the subsequent posts. We can’t assure a fast response so in case your issue is time delicate, please discover one other method to resolve your drawback.

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How to fix Galaxy S8 won’t install software update issue

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