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How to fix Galaxy S10 MMS won’t send issue [troubleshooting guide]

One of the widespread texting issues for a lot of Android customers is being unable to send MMS. In at this time’s troubleshooting article, we’ll present you the way to cope with this drawback on the Galaxy S10. Like any smartphone, the Galaxy S10 will not be excellent, particularly when it comes community facet. Having MMS bother doesn’t imply it’s a cellphone issue instantly. There are different components to think about when it comes to this drawback. This information is intensive and can contact on all widespread causes for this issue.

Before we proceed, we would like to remind you that if you’re searching for options to your personal #Android issue, you possibly can contact us by utilizing the link offered on the backside of this web page. When describing your issue, please be as detailed as doable so we are able to simply pinpoint a related resolution. If you possibly can, kindly embrace the precise error messages you might be getting to give us an concept the place to begin. If you have got already tried some troubleshooting steps earlier than emailing us, ensure to point out them so we are able to skip them in our solutions.

How to fix Galaxy S10 MMS won’t send issue

Are you having bother along with your Galaxy S10 not sending MMS? Here’s what you are able to do.

Check if cell knowledge is working. When in comes to MMS points, the very very first thing to examine is to be certain that cell knowledge is working usually. This is commonly forgotten by many customers . Multimedia Messaging Service wants mobile knowledge, not wifi, so as to work. In some hybrid MMS networks, MMS may match with wifi however there’s a particular community configuration for that. If MMS was working usually earlier than and it stopped working abruptly, there’s an opportunity that the issue could also be your cell knowledge service. To examine, all you have got to do is to activate cell knowledge and run apps that require web to work like YouTube or Netflix.

If you have got a brand new cellphone and you’ll’t send MMS, your cell knowledge service could also be having an issue or you will have to activate it first. Talk to your community operator if you’re undecided.

Restart the machine. If for a indisputable fact that mobile or cell knowledge works, then the subsequent step that you really want to do is to restart the cellphone. While restarting your S10 usually ought to be wonderful, it’s higher should you can simulate the consequences of a “battery pull,” also called comfortable reset. This clears the RAM so if a brief bug is tied to the present Android OS session, this would possibly assist. In older Galaxy S units, this sort of restart is well executed by eradicating the battery. Since the Galaxy S10 doesn’t have a detachable battery pack, you need to do a mix of buttons to restart it. Here’s how to try this:

  1. Press and maintain the Power + Volume Down buttons for about 10 seconds or till the machine energy cycles. Note: Allow a number of seconds for the Maintenance Boot Mode display to seem.
  2. From the Maintenance Boot Mode display, choose Normal Boot. Note: Utilize the amount buttons to cycle by way of the out there choices and the decrease left button (under the amount buttons) to choose. Also, enable up to 90 seconds for the reset to full.

Clear cache partition. Some MMS points occur after an update as a result of the system cache turns into corrupted. To be certain that your S10’s system cache is in high form, strive clearing the cache partition the place it’s saved. This will will drive the machine to create a brand new one afterwards. Don’t fear, clearing the cache won’t erase your private knowledge and solely non permanent set of information shall be worn out. Here’s how to clear the cache partition:

  1. Turn off the machine.
  2. Press and maintain the Volume Up key and the Bixby key, then press and maintain the Power key.
  3. When the Android brand shows, launch all keys (‘Installing system update’ will present for about 30 – 60 seconds earlier than displaying the Android system restoration menu choices).
  4. Press the Volume down key to spotlight “wipe cache partition.”
  5. Press the Power key to choose.
  6. Press the Volume down key to spotlight “sure” and press the Power key to choose.
  7. When the wipe cache partition is full, “Reboot system now” is highlighted.
  8. Press the Power key to restart the machine.

Install updates. Upgrading to the most recent Android OS doesn’t mechanically imply apps are updated as properly. If there have been no prompts for you to set up app updates after you put in Android 9 Pie, ensure to double examine. Open the Play Store app > More settings > My apps & video games and update your apps from there.

If you have got apps that you just downloaded outdoors the Play Store, just be sure you update them too.

Reset community settings. One of the essential issues to do for any community bother is resetting a tool’s community settings. Most texting issues have settings issue as root trigger. Here’s how to reset your community settings:

  1. From the Home display, swipe up on an empty spot to open the Apps tray.
  2. Tap General Management.
  3. Tap Reset.
  4. Tap Reset community settings.
  5. Tap Reset settings.
  6. If you have got arrange a PIN, enter it.
  7. Tap Reset settings. Once full a affirmation window will seem.

Send MMS on Safe Mode. Not all apps are created equal. Some may match easily majority of the time whereas others could not. Poorly coded apps could intrude with Android and with different apps. To examine if one of many third occasion apps prevents sending of MMS, you possibly can boot the cellphone to Safe Mode. Here’s how:

  1. Turn the machine off.
  2. Press and maintain the Power key previous the mannequin title display.
  3. When “SAMSUNG” seems on the display, launch the Power key.
  4. Immediately after releasing the Power key, press and maintain the Volume down key.
  5. Continue to maintain the Volume down key till the machine finishes restarting.
  6. Safe mode will show within the backside left nook of the display.
  7. Release the Volume down key while you see Safe Mode.

While your S10 is on Safe Mode, the entire apps you downloaded shall be suspended; solely preinstalled apps shall be allowed to run. So, in case your messaging app works usually and MMS will be despatched with out points, that’s a transparent indicator of a nasty third occasion app drawback. To determine which of your apps is the supply of bother, you should use elimination methodology. Here’s what you are able to do:

  1. Boot to protected mode.
  2. Check for the issue.
  3. Once you’ve confirmed third occasion app is to blame, you can begin uninstalling apps individually. We recommend that you just start with the newest ones you added.
  4. After you uninstall an app, restart the cellphone to regular mode and examine for the issue.
  5. If your S10 continues to be problematic, repeat steps 1-Four.

Delete messaging app cache. Another doable purpose for the issue could also be a cache drawback for the messaging app itself. To examine, strive deleting the cache of no matter app you’re utilizing to send MMS and see what occurs. Here’s how:

  1. Open Settings app.
  2. Tap Apps.
  3. Find and faucet the messaging app.
  4. Tap Storage.
  5. Tap Clear Cache button.
  6. Restart the machine and examine for the issue.

Delete outdated messages. If you’re having bother sending MMS to one contact solely, it’s doable that the trigger is a buggy dialog thread. Delete the outdated dialog and create a brand new one. If MMS sends efficiently, this may be the answer you’re searching for.

Reset messaging app. Should nothing work at this level, you possibly can go forward with resetting the app’s knowledge. This will erase all textual content messages so should you don’t need to lose them, you must again them up forward of time. Once your private knowledge are secured, observe these steps to clear the app’s knowledge:

  1. Open Settings app.
  2. Tap Apps.
  3. Find and faucet the messaging app.
  4. Tap Storage.
  5. Tap Clear Data button.
  6. Restart the machine and examine for the issue.

Factory reset. You may have to resort to manufacturing facility reset if not one of the above options work. This will be certain that you cowl all doable software points on the cellphone. If your cellphone’s MMS was working earlier than, it’s doable that there’s a software misconfiguration that causes it to abruptly cease sending. By wiping the machine with manufacturing facility reset, you might be basically returning all software settings to their earlier, recognized working state. Here’s the way it’s executed:

  1. Back up knowledge on the inner reminiscence. If you have got signed right into a Google account on the machine, you have got activated Anti-theft and can want your Google credentials to end the Master reset.
  2. Turn off the machine.
  3. Press and maintain the Volume Up key and the Bixby key, then press and maintain the Power key.
  4. When the Android brand shows, launch all keys (‘Installing system update’ will present for about 30 – 60 seconds earlier than displaying the Android system restoration menu choices).
  5. Press the Volume down key a number of occasions to spotlight “wipe knowledge / manufacturing facility reset.
  6. Press Power button to choose.
  7. Press the Volume down key till ‘Yes — delete all person knowledge’ is highlighted.
  8. Press Power button to choose and begin the grasp reset.
  9. When the grasp reset is full, “Reboot system now” is highlighted.
  10. Press the Power key to restart the machine.

Get assist out of your provider. Factory reset ought to be the final troubleshooting step that you are able to do in your machine.  If didn’t make any distinction in any respect, the reason for the issue is perhaps outdoors your management equivalent to a community bother, or an account bug. Make certain to discuss to your community operator about it to allow them to additionally examine the issue.

WORKAROUND: Use one other app. In some instances, the issue could also be coming from the messaging app itself. Try utilizing a special app and see what occurs. For instance, if you’re having an issue sending MMS utilizing Samsung Messages app, you possibly can strive to see if the issue disappears should you use Google’s Android Messages or every other app.

 


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