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How to fix Galaxy Note9 stuck on Samsung logo screen after updating to Android 9…

Samsung flagships just like the Galaxy Note9 and Galaxy S9 at the moment are receiving Android 9 Pie updates. If your gadget simply updated however has since change into problematic, just like the case talked about under, under are the troubleshooting steps that you are able to do.

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Problem: Galaxy Note9 stuck on Samsung logo screen after updating to Android 9 Pie

Hello, I’ve been having points with turning on my Galaxy Note9, it simply stays stuck on the “Samsung Galaxy Note9” black screen (the one which pops up when the cellphone is restarting and such) and can grow to be the “Samsung” black screen solely after a really very long time (the one which pops up after the Samsung Galaxy Note9 screen) after which after a protracted whereas once more it simply goes again to first screen once more. i’ll now clarify what occurred earlier than that.

I used to be simply on my cellphone like i all the time am and it all of the sudden simply froze. For a couple of minute or two then it got here again to regular after which froze once more after 5 seconds and it simply saved doing that. I went to my laptop computer to see how to remedy the difficulty, and when i did the “Press the facility button with the amount down button” this situation began.

I noticed one in all your solutions to an identical downside of mine, however the reply took into consideration that it will possibly go to secure mode (and carry out different actions), and sadly, I can’t even go to secure mode. the one factor that my cellphone responds to is the “Pressing the facility button with the amount down” and the one factor it does is it restarts and does the identical factor i instructed you above again and again.

My cellphone was functioning very usually earlier than all of that all of the sudden occurred, and that i updated my cellphone with newest version. this situation began (four/2/2019) (dd/mm/yyyy). I want that you just take my request into consideration, and thanks very a lot in your time.

Solution: When confronted with update issues, there are three attainable options which you could attempt.

Solution 1: Wipe the cache partition

If your cellphone began to act up after you put in an update, the very first thing that you really want to do is to clear the cache partition. This is portion of your cellphone’s inside storage that retains the system cache. Sometimes, this cache will get corrupted after an update, which then leads to issues. Clearing the cache partition deletes the cache and eliminates associated issues. Here’s how to clear the cache partition:

  1. Turn off the gadget.
  2. Press and maintain the Volume Up key and the Bixby key, then press and maintain the Power key.
  3. When the inexperienced Android logo shows, launch all keys (‘Installing system update’ will present for about 30 – 60 seconds earlier than exhibiting the Android system restoration menu choices).
  4. Press the Volume down key a number of occasions to spotlight ‘wipe cache partition’.
  5. Press Power button to choose.
  6. Press the Volume down key till ‘sure’ is highlighted and press the Power button.
  7. When the wipe cache partition is full, “Reboot system now” is highlighted.

Solution 2: Factory reset

Wiping the gadget is a essential troubleshooting step in your case if the issue returns after clearing the cache partition. You need to examine if there’s an underlying software bug that stops Android from booting up. This process is often efficient in coping with a variety of software issues, together with ones that causes a tool to get stuck in bootloop throughout or after an update. Follow the steps under on how to wipe the cellphone and return all its software settings to defaults.

  1. Turn off the gadget. This is vital. If you possibly can’t flip it off, you’ll by no means have the ability to boot to Recovery Mode. If you aren’t ready to shut the gadget off often through the Power button, wait till the cellphone’s battery is drained. Then, cost the cellphone for 30 minutes earlier than booting to Recovery Mode.
  2. Press and maintain the Volume Up key and the Bixby key, then press and maintain the Power key.
  3. When the inexperienced Android logo shows, launch all keys (‘Installing system update’ will present for about 30 – 60 seconds earlier than exhibiting the Android system restoration menu choices).
  4. Press the Volume down key a number of occasions to spotlight ‘wipe information / manufacturing unit reset’.
  5. Press Power button to choose.
  6. Press the Volume down key till ‘Yes — delete all person information’ is highlighted.
  7. Press Power button to choose and begin the grasp reset.
  8. When the grasp reset is full, ‘Reboot system now’ is highlighted.
  9. Press the Power key to restart the gadget.

Solution three: Get Samsung’s assist

If each options above received’t work or make a distinction, you need to think about getting assist from both your service or Samsung. The former might assist in the event that they equipped the cellphone. Otherwise, you need to have the cellphone repaired by Samsung.

 


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