How to fix Galaxy Note9 not detecting SD card issue

The Galaxy Note9 is a superb gadget however similar to every other cellphone right this moment, it’s removed from excellent. In this quick troubleshooting information, we present you the methods to fix your Note9 if it’s not detecting your SD card.

Before we proceed, we would like to remind you that if you’re on the lookout for options to your personal #Android issue, you may contact us by utilizing the link supplied on the backside of this web page. When describing your issue, please be as detailed as potential so we will simply pinpoint a related answer. If you may, kindly embrace the precise error messages you might be getting to give us an thought the place to begin. If you will have already tried some troubleshooting steps earlier than emailing us, be sure to point out them so we will skip them in our solutions.

How to fix Galaxy Note9 not detecting SD card issue

There will be numerous the reason why an Android gadget fails to learn an SD card. If your Galaxy Note9 occurs to having such an issue, pay attention to the troubleshooting steps which you can attempt beneath to fix it.

Verify SD card is working

Before you do any troubleshooting in your Note9, you have to be sure that it’s not an SD card issue. You can try this be inserting the card on one other cellphone and examine if it does permit saving information. If the card wont work on one other gadget, you have to change it. It’s most likely corrupted or completely busted. If, then again, the card works usually on a second gadget however not in your Note9, it’s both an incompatibility issue (applies to older kinds of SD playing cards) or a cellphone issue. Either approach, you need to proceed along with your troubleshooting by following our recommendations beneath.

Take notice of errors

The subsequent step is to know whether or not or not there’s an error that reveals up when your Note9 tries to learn the card. There will be numerous totally different errors associated to SD card issues so all you will have to do is to pay attention to the one exhibiting up and run a search in Google about it. Almost all generic SD card errors will be fastened this fashion so make Google your good friend.

Ensure SD card is inserted correctly

Another primary approach to fix SD card issues, and a variety of Android customers ignore more often than not, is by ensuring that the card is inserted correctly. If you continue to have it, refer to the guide or documentation that got here with the cellphone. The steps are self-explanatory and simple to determine. Better nonetheless, you are able to do some fast search on YouTube how to do it to get a greater image.

Forced reboot

If the above recommendations has not helped up to now, then it’s time to start the software troubleshooting course of. The first one to do is to simulate a “battery pull” process. Doing this answer is usually efficient in fixing minor bugs that developed after letting a tool run for a while. If you haven’t tried it but, observe the steps beneath on how to do it:

  1. Press and maintain the Power + Volume Down buttons for roughly 10 seconds or till the gadget energy cycles. Allow a number of seconds for the Maintenance Boot Mode display screen to seem.
  2. From the Maintenance Boot Mode display screen, choose Normal Boot. You can use the quantity buttons to cycle via the accessible choices and the decrease left button (beneath the quantity buttons) to choose. Wait for up to 90 seconds for the reset to full.

Install updates

When coping with any type of potential software bug, you need to at all times take into account putting in updates as an answer. Some bugs require coding modifications to fix them so it’s actually a good suggestion on this case. If you’ve been holding off provider or system updates for some cause, now could be the time to set up them.

Clear cache partition

Android makes use of a set of short-term information known as cache to load apps shortly. In some conditions, this cache might get outdated, corrupted, or buggy. To be sure that there’s no points from the system cache in anyway, you may attempt to clear the cache partition. This will erase the present system cache to power the gadget to create a brand new one. Here’s the way it’s achieved:

  1. Turn off the gadget.
  2. Press and maintain the Volume Up key and the Bixby key, then press and maintain the Power key.
  3. When the inexperienced Android brand shows, launch all keys (‘Installing system update’ will present for about 30 – 60 seconds earlier than exhibiting the Android system restoration menu choices).
  4. Press the Volume down key a number of instances to spotlight ‘wipe cache partition’.
  5. Press Power button to choose.
  6. Press the Volume down key till ‘sure’ is highlighted and press the Power button.
  7. When the wipe cache partition is full, “Reboot system now” is highlighted.
  8. Press the Power key to restart the gadget.

Check for unhealthy app

Some apps intervene with Android and causes issues with different apps. To examine if one in every of your downloaded or third social gathering apps is the perpetrator, you may attempt to boot to secure mode. Here’s how:

  1. Turn the gadget off.
  2. Press and maintain the Power key previous the mannequin identify display screen.
  3. When “SAMSUNG” seems on the display screen, launch the Power key.
  4. Immediately after releasing the Power key, press and maintain the Volume down key.
  5. Continue to maintain the Volume down key till the gadget finishes restarting.
  6. Safe mode will show within the backside left nook of the display screen.
  7. Release the Volume down key whenever you see Safe Mode.

While on secure mode, all third social gathering or downloaded purposes are suspended. You received’t have the option to use them as they will’t run. Make certain that the SD card is correctly inserted and examine in case your Note9. If it does, that’s a transparent indication that one of many apps have to be unhealthy. To establish which of your apps is inflicting the difficulty, you need to boot the cellphone again to secure mode and observe these steps:

  1. Boot to secure mode.
  2. Check for the issue.
  3. Once you’ve confirmed third social gathering app is to blame, you can begin uninstalling apps individually. We recommend that you just start with the latest ones you added.
  4. After you uninstall an app, restart the cellphone to regular mode and examine for the issue.
  5. If your Note9 continues to be problematic, repeat steps 1-Four.

Reset app preferences

Resetting app preferences is oftentimes ignored in lots of Android troubleshooting articles however when it comes to an issue like yours, it would assist so much. It’s potential that one or a few of your default apps might not be set appropriately, inflicting this glitch to happen. Because there’s no approach to know if this guess is true, what you want to do is to merely be sure that all default apps are turned on. Here’s how to try this:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings on the higher proper (three-dot icon).
  4. Select Reset app preferences.
  5. Restart your Note9 and examine for the issue.

Reset all settings

This process is separate from the earlier one because it covers all settings of your Android gadget and not simply the apps. To do that, observe the steps beneath:

  1. From the Home display screen, swipe up on an empty spot to open the Apps tray.
  2. Tap General Management > Reset settings.
  3. Tap Reset settings.
  4. If you will have arrange a PIN, enter it.
  5. Tap Reset settings. Once full a affirmation window will seem.

Factory reset

If the reason for the issue is due to a software bug, wiping the cellphone and returning all its settings to defaults may assist. Here’s how to manufacturing unit reset your Note9:

  1. Create a backup of your private information resembling pictures, movies, contacts, paperwork, and so on.
  2. Turn off the gadget.
  3. Press and maintain the Volume Up key and the Bixby key, then press and maintain the Power key.
  4. When the inexperienced Android brand shows, launch all keys (‘Installing system update’ will present for about 30 – 60 seconds earlier than exhibiting the Android system restoration menu choices).
  5. Press the Volume down key a number of instances to spotlight ‘wipe information / manufacturing unit reset’.
  6. Press Power button to choose.
  7. Press the Volume down key till ‘Yes — delete all person information’ is highlighted.
  8. Press Power button to choose and begin the grasp reset.
  9. When the grasp reset is full, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the gadget.
  11. Let the cellphone run for 24 hours with out including any apps.


The worst state of affairs that may occur on this case is the chance that there’s a malfunction inflicting the issue. If your Note9 nonetheless fails to learn an SD card or any SD card, then which means there’s one thing deeper behind it. It could also be a non-functional SD card slot, or a common defect within the motherboard. Whatever the case, you have to ship it in so Samsung can study the .


Engage with us

If you might be one of many customers who encounters an issue along with your gadget, tell us. We supply options for Android-related issues for free so if in case you have an issue along with your Android gadget, merely fill within the quick questionnaire in  and we’ll attempt to publish our solutions within the subsequent posts. We can’t assure a fast response so in case your issue is time delicate, please discover one other approach to resolve your drawback.

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How to fix Galaxy Note9 not detecting SD card issue

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