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How to fix Galaxy Note9 Facebook app that keeps crashing

Some Galaxy Note9 customers experiences many types of Facebook app points. In this put up, we cowl one of many issues for this app as described by one in every of our readers. If you occur to have a Facebook difficulty by yourself Note9, this put up may assist.

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Problem: Galaxy Note9 Facebook app keeps crashing

I’ve an issue with my Facebook app.  It crashes solely when somebody mentions me in a remark, and I faucet the alert to see what put up I used to be talked about in.  No points when being “tagged”. Only when talked about in a remark and it crashes each single time. I’ve cleared reminiscence, uninstalled and reinstalled the app.  I’m at a loss as to what to strive subsequent. Has anybody ever reported this difficulty to you guys earlier than?

Apps crash due to loads of elements. This temporary article will present you the overall troubleshooting steps that you may strive to deal with your Facebook app difficulty.

Restart the app

Some minor app bugs are fastened by closing and reopening the app. If you haven’t tried it but, comply with these steps:

  1. Tap the Recent Apps icon (lower-left beside the Home button).
  2. Perform any of the next:
  • To open, scroll to then faucet the specified app(s) within the checklist.
  • To shut, scroll to then swipe the app left or proper.

Restart the cellphone

Another easy troubleshooting step to strive is to restart the machine itself. We recommend although that you strive to simulate the results of  pulling out the battery with these steps:

  1. Press and maintain the Power + Volume Down buttons for about 10 seconds or till the machine energy cycles. Allow a number of seconds for the Maintenance Boot Mode display screen to seem.
  2. From the Maintenance Boot Mode display screen, choose Normal Boot. You can use the quantity buttons to cycle by the out there choices and the decrease left button (beneath the quantity buttons) to choose. Wait for up to 90 seconds for the reset to full.

Clear Facebook app cache

Some apps might not work optimally when their cache is corrupted or wants an update. To examine in case your Facebook app has a cache drawback:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings on the higher proper (three-dot icon).
  4. Select Show system apps.
  5. Find and faucet your app.
  6. Tap Storage.
  7. Tap Clear cache button.
  8. Restart your Note9 and examine for the issue.

Clear Facebook app information

If nothing occurs after you’ve wiped the cache, you may then choose to return the app to its default settings. You can do that by clearing its information.

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings on the higher proper (three-dot icon).
  4. Select Show system apps.
  5. Find and faucet your app.
  6. Tap Storage.
  7. Tap Clear information button.
  8. Restart your Note9.
  9. Sign again in to your Facebook account and examine for the issue.

Install updates

Updates not simply convey beauty modifications but in addition patches for recognized bugs. Facebook builders are aggressive when it comes to fixing reported issues so nearly all updates additionally convey bug fixes. If the reason for your drawback is due to an inefficient code and it had been reported by many customers earlier than you skilled it, there might already be an answer for it. Make certain that your Facebook app is totally updated. To set up app updates, simply open Google Play Store and update all apps from there.

Reinstall

In some circumstances, app points are solely fastened after its been reinstalled. Try to examine if that’s the case right here. To delete your Facebook app out of your cellphone, merely press and maintain its icon in your Home display screen and hit Uninstall. You may also take away an app from the Play Store.

Once you’ve eliminated the app from the machine, restart the system earlier than putting in it once more.

Report the bug

If the issue stays at this level, you may assume that it’s a coding difficulty. What that means is that the app has encountered programming errors which might solely be fastened by Facebook builders. The smartest thing that you are able to do now’s to report the issue by way of the app itself. Just go into the app’s settings menu > Help & Support > Report a Problem.

 


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